Hospitality Assistant
Los Angeles, CA, United States
Description
Position: Hospitality Assistant
Department: Programming
FLSA Status: Non-Exempt, Part-Time
Pay Rate: $25.00/Hour
Position Summary:
Reporting to the Senior Program Manager the Hospitality Assistant will primarily support the programming team in all non-classical programs across multiple venues including the Hollywood Bowl, The Ford, and Walt Disney Concert Hall from June 1 - October 31.
The Hospitality Assistant(s) will work with the programming team to handle the hospitality needs of all shows throughout the summer season. Coverage of all non-classical concerts at multiple venues will be split between the hospitality assistants, exact assignments to be determined. This is a non-regular part-time position, tentatively from June 1 - October 31. Individual start dates to be determined upon hiring.
Position Elements:
Advances concert hospitality elements with tour manages as assigned.
Provide hospitality assistance as required for concerts and events, including extensive hospitality and catering set up for artists per the contract riders.
Support day of show hospitality needs as a runner, picking up various items as required.
Coordinate food and beverage delivery services to artists, managers, and other VIPs.
Ensure dressing rooms are clean and set correctly for artists and guests.
Other duties and projects as assigned.
Relationships:
Reports To: Senior Program Manager
Interacts With: Vice President, Programming Presentations
Associate Director, Programming Presentations
Program Manager, Programming Presentations
Ticket Coordinator
Artist Venue Assistants
Guest Artists, Managers, and Agents
Box Office Staff
Minimum Requirements
Position Requirements: Must be available to work on concerts as assigned from approximately June 1 - October 30. Hours will vary per week based on concert and projects assigned to the individual.
High School Diploma or its equivalency
2-4 years of related work experience
Must be able to work with/communicate with artists, agents and managers in sensitive situations
Must own a reliable car and have clean driving record
Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
Must be organized, detail-oriented and self-motivated
Ability to multitask, prioritize and remain calm in a fast-paced environment
Customer service oriented in all industry and interoffice interactions
Must be able to work flexible schedule including nights, weekends and some holidays
Excellent oral and written communication and relationship building skills: ability to present information effectively and ability respond to questions and/or inquiries from co-workers, artist teams, VIP clients, etc