Delivery Manager

Union City, CA, United States

**Delivery Manager**

at Weee! Inc Union City, California, United States ****About Weee!****

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Weee! is headquartered in Fremont, CA and currently available coast to coast with exceptional growth (6x YoY) across geographies, categories and ethnicities. We have raised $400M+ in funding to date from leading investors including , Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.

As a Delivery Manager, you will have responsibility for the day to day delivery management, providing leadership to shift supervisors, operations assistants, and independent delivery service providers (DSP), coordinating external staffing agency relationships and performance. This team will be entrepreneurial and work in a highly collaborative environment. You will need to thrive and deliver results in an ambiguous environment. If you have a quality focused, customer-centric industry background which carries with it experience of working in an exciting, ever changing and highly growth environment (such as transportation, logistics, delivery company or the military for example) we'd like to hear from you.

* Plan, prioritize, assign, supervise, review, and participate in the work of staff responsible for vehicle and equipment maintenance.

* Establish schedules and methods for providing vehicle and equipment maintenance services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.

* Implement approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures.

* Participate in the selection of equipment maintenance staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.

* Maintain vehicle and equipment maintenance records and repair costs; maintain records concerning operations and programs; prepare reports on operations and activities.

* Support your team of shift supervisors and the operations leadership team in daily management, including allocating drivers, directing meetings, assigning job responsibilities.

* Comply with the U.S. Department of Transport laws and regulations.

* Being obsessed by metrics and diving deep to find root causes quickly, to bring about improvements.

* Ability to utilize exceptional problem-solving, and communication skills to influence business and technical college

* Continuously utilize software and hardware tools to ensure normal day to day operations. Ensure associates have proper tools to perform the job and coordinate repair or replacement when needed.

* Investigate complaints and recommend corrective action as necessary to resolve complaints.

**Qualifications**

* Bachelors degree qualification or equivalent

* Has knowledge and experience in direct-to-customer fulfilment operations as well as high-quality technical, problem-solving, and communication skills

* Experience defining projects, collecting requirements, designing process solutions

* A forward thinker, with an ability to handle high levels of ambiguity and thrive on change.

* Solid written and verbal communication skills; ability to communicate effectively and build partnership relationships with both staffing agency management representatives and their delivery providers

* Experience with performance metrics and process improvement with demonstrable problem-solving skills and investigative skills

* Ability to work for different managers: we move managers around to meet business needs and as our business grows you need to adapt to changes in management

* High-quality customer service skills and interpersonal skills

* Direct management experience for employees and their performance

* Willingness to work flexible schedules/shifts/areas

**Voluntary Self-Identification**

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Weee! Incs Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

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