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Critical Infrastructure Technician

new york city, ny

Critical Infrastructure Technician

$105,000 - $120,000

*10% Bonus

*Regional Field Role

*Company Vehicle

*Technical Progression

New York

Our client is in the market for a Critical Infrastructure Technician / Field Service Engineer. This global market-leading business is looking for experienced data center technicians who can grow the company's service and applications to customers. We are looking for a candidate with extensive experience in UPS systems servicing & commissioning.

Work for a fast-expanding business that is plowing its sales into the data center market and other large hyper-growth industries across the states. Enjoy working for a business that promotes within, with good technical training on special-purpose machinery and equipment, and become a true UPS specialist.

Key Responsibilities

Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within their respective regional coverage areas.

Render technical on-site and phone assistance to customers

Perform general and preventive maintenance on Uninterruptable Power Supply systems

Respond to emergency calls at customer’s request

Strive to provide all customers a 'first time fix' for their equipment

Provide accurate and timely communication to internal and external customers

Keep current on Safety Field Change Notices and Service Tips

Provide accurate and timely reporting of expense reports, Field Service Reports, etc.

Background Requirements

Experience servicing UPS systems

Worked within a critical environment (Ideally data centers)

5+ years’ experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment

Technical Degree in Electronics or Military Electronics Training a plus

Previous military experience and training a plus

Working knowledge of OHM's law and electronic theory

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