Customer Service Representative
Bishopville, SC, United States
Position Summary:
The customer service representative acts as a liaison between manufacturing activities and the customer. This position reports to the Customer Service Supervisor.
Key Duties Include:
Performing job duties in a safe manner
Receiving and processing orders
Maintaining computer and manual records
Coordinating Shipments
Compiling and distributing reports
Filing
Sending and receiving data electronically
Setting up new customers using established processes and systems
Creating Billing of Packing Slips
Maintaining required data in company's MRP system
Interacting frequently with customers, team members, and management personnel
Maintaining safe and clean work environment
Other duties as assigned by supervisor
Qualifications:
For success, must maintain strong working relationships and communicate in a professional and courteous manner to customers and team members. The position also requires the following key knowledge, skills, and abilities: High school diploma or G.E.D.
Ability to read, write, and speak English language
Typing proficiency and data entry accuracy
Computer skills, including basic skills in Microsoft Word and Excel
Basic math skills, including adding, subtracting, multiplication and division using a calculator
Ability to sit for extended periods of time
Ability to use hands and fingers
Ability to stand and walk
Ability to lift and carry up to 20 pounds
Ability to push and pull up to 10 pounds
Company Overview:
An industry leader in providing practical solutions to foam molding and fabrication, EFP has a diversified product offering and serves the pharmaceutical, biotech, medical, automotive, recreational vehicle, appliance, plumbing, consumer goods, and building and construction industries. The company is headquartered in Elkhart, Indiana and has manufacturing locations in Elkhart, Indiana, Decatur, Alabama, Nashville, Tennessee, and Evansville, Indiana.
EFP can design, mold, fabricate and provide fulfillment capabilities, kitting, assembly, custom systems, and inventory management. Nashville is also home to the company's Temperature Solutions Center of Excellence.
For more than 30 years, EFP, LLC has been owned by J.B. Poindexter & Co., Inc., a privately held, diversified manufacturing company with operating subsidiaries throughout North America. In addition to expanded foam products, these companies produce commercial van bodies, step vans, funeral coaches, limousines, pick-up truck bed enclosures and tonneau covers, and precision machined components. The size and strength of the Poindexter companies provides EFP with the leadership and resources to stay on the leading edge in today's market place. Because of this, EFP can provide our customers ground breaking packaging and component solutions.
For more information about our company, access EFP's web site at www.efpcorp.com.
EFP offers a competitive wage and comprehensive benefits. EFP's benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HSA, and 401(k) Plan with company contributions.
EFP is an Equal Opportunity Employer.