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Mandarin Oriental Hotel Group
New York, NY, United States
The Group Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 40 hotels and six residences in 23 countries and territories, with each property reflecting the Group's oriental heritage
Job Source: Mandarin Oriental Hotel GroupCompass Group, North America
New York
Flik Hospitality Group Salary: $31.25 / hour What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we
Job Source: Compass Group, North AmericaMarriott International Inc
New York, NY, United States
Job Description JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience •High school diploma or GED; 1 year experie
Job Source: Marriott International IncMarriott
New York, NY, United States
Marriott Hotels - 25 West 28th Street [Guest Service / Service Manager] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventur
Job Source: MarriottThe Mark
New York, NY, United States
$31.05 per hour. We are currently looking for a Guest Relations Agent who is passionate about providing the highest level of service, a great communicator, and detail oriented: Report to the Director of Guest Relations and provide support with all Reservations & Guest Relations duties Handle all telephone inquiries with prompt courtesy, while app
Job Source: The MarkThe Mark
New York, NY, United States
$95,000.00 to $110,000 per year. Manage the Guest Relations Department which is responsible for all Reservations and Guest Relations activities Responsible for scheduling, payroll and budgeting Train all Guest Relations Agents to maintain top standards over the phone, while interacting with guests in person, through email. Work with top clients of
Job Source: The MarkMandarin Oriental Hotel Group
New York, NY, United States
The Group Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 40 hotels and six residences in 23 countries and territories, with each property reflecting the Group's oriental heritage
Job Source: Mandarin Oriental Hotel GroupHighgate Hotels
New York, NY, United States
Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin Ameri
Job Source: Highgate HotelsNew York, NY, United States
GUEST RELATIONS ASSOCIATE - NoMad
Pay Rate Range: $22.00 - $25.00 per hour
Company Overview:
Jos Andrs Group restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast-casual to fine dining and everything in between, JAG'ers know they all play a critical role in the overall success of our brands.
Job Summary: We are looking for a courteous and service-oriented individual to join our team as a Guest Relations Associate. In this role, you will be the first point of contact for guests, ensuring a warm and welcoming experience. The ideal candidate will possess excellent communication skills, a friendly demeanor, and a genuine passion for providing exceptional customer service.
Key Responsibilities:
To be an agent of hospitality and seek every opportunity to help guests have a positive experience
Respond to reservation requests, confirm reservations and handle guest communication through email, Open Table and phone.
Ensure that guest information is accurate, up to date and recorded properly.
Work to reach daily reservation targets while also following restaurant guidelines for maximum capacities for time-slots.
Liaise between guests and with host and management teams in person, via phone and Open Table.
Route large group reservations and event requests to appropriate team members to follow up
Provide guests with information about restaurant concepts and special menus or events.
Proactively offer alternatives in order to capture business.
Complete administrative tasks such as menu printing, office supply orders, credit card authorizations, and guest note writing.
Skills & Conditions 1-2 years of applicable experience.
Familiarity with Google Suite, Open Table, Tripleseat and SevenRooms is a plus.
Ability to take direction and work in a team environment and to work calmly and effectively under pressure.
Must have problem-solving abilities, be self-motivated, and be organized.
This position will spend most of the time seated at a desk.
Must be able to sit and exert well-paced mobility for up to 8 hours in length.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
Talking and hearing occur continuously in communicating with guests, supervisors and other employees.
Requires manual dexterity to use and operate all necessary equipment.
What you can expect from us: Competitive Pay with industry-leading benefits
Access to Medical, Dental, Vision, 401k
50% off food at any of our restaurants
Flexible Schedules
Fun, Dynamic, Innovative atmosphere
Education Assistance/Tuition Reimbursement
Career Advancement opportunities
JOS ANDRS GROUP restaurants span across the world including Miami, Orlando, Las Vegas, NYC, Chicago, LA, Dubai, Bahamas and of course our original home, Washington, DC. Since 1993,our restaurants reflect the authentic roots of each concept and showcase Jos's passion for telling the stories of a culture through food. Jos Andrs Group is an equal opportunity employer.
Email Alert for Guest Relations Associate jobs in New York, NY, United States
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