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Senior Product Designer - Travel Services

Austin, TX, United States

Collaboration & Connection

Work with product management, technology and business partners to define and deliver design solutions to reach business goals

Uncover user needs and translate them into intuitive and engaging digital experiences

Unpack complex ideas into understandable concepts that evolve and enhance the product experience

Advocate for the customer through human centered design methods, including: user research, persona development, process mapping, and usability testing

Champion prioritization of design centered product enhancements grounded in research and analysis

Work with partners and teams across various geographies

Embrace and advocate for an experience mindset - this is as important to the work as the results

Discovery & Delivery

Travel and Event Planning Applications

Conduct in-depth user research to understand customer needs and define opportunities through usability and empathy studies

Help define solutions (whether UI or process is needed) through user interviews and other discovery sessions that uncover customer needs and opportunities

Leverage a robust design system to create high fidelity UI design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams (Figma, Sketch, Mural)

Participate in end-to-end product design by:

Creating process and user flows, wireframes, journey maps and interaction models, resulting in low to high fidelity prototypes

Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines

Supporting effective storytelling and presentation of visual concepts to various stakeholders

Collaborate with technology partners to ensure the accurate implementation of UX/UI designs

Basic Qualifications

At least 5 years of experience with User Experience design

Preferred Qualifications:

Ability to show previous work that demonstrates creating digital experiences from conception to delivered product solutions

At least 7 years UI/UX design experience

Experience designing and prototyping with tools, such as: Sketch and/or Figma

Experience championing design thinking with partners that have little design experience

Experience working in an established design system

Comfortable working with Product Managers and Tech partners

Pay Range: $70-85/hr

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.

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