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SAINT SOLUTIONS INC
Hartford, CT, United States
Benefits/Perks Competitive Compensation Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experien
Job Source: SAINT SOLUTIONS INCDavid's Bridal
Manchester, CT, United States
BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT * Competitive hourly pay rates & team bonus Get Paid Early! * Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams an
Job Source: David's BridalU-Haul
Manchester, CT, United States
Location: 440 Oakland St, Manchester, Connecticut 06042 United States of America VALID CT DRIVER'S LICENSE REQUIRED! OPEN AVAILABILITY REQUIRED! 20-25hrs per WEEK Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Repr
Job Source: U-HaulHOYA Vision Care
Hartford, CT, United States
HOYA and Seiko Driven by passion for innovation and development, Hoya Vision is constantly moving boundaries. By use of extensive research and cutting- edge technology we provide tailored optimized experiences - both for the eye care professional and the spectacle wearer. Join The Hoya Vision Care Team! For over 60 years, HOYA Vision Care has bee
Job Source: HOYA Vision CareFamily Dollar
Manchester, CT, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarFamily Dollar
Vernon Rockville, CT, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarFamily Dollar
Windsor, CT, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarFamily Dollar
Windsor Locks, CT, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarTolland, CT, United States
Customer Service Representative
Frozen Food Express is looking for a Customer Service Representative for our Tolland, CT location.
Responsibilities:
Perform customer service functions related to the business.
Responsible for daily hands-on customer related situations, account development and customer satisfaction.
Commit to and receive detailed customer load information by telephone, fax or electronic tendering.
Accurately and timely input all load information into the operating system.
Serve as customer’s first line of communication and refer customer to the proper department as necessary.
Use exceptional telephone skills to present a quality oriented image where the customer is treated in a consistent, courteous and efficient manner so that the impress reflect excellence.
Manage service issues by researching and coding all applicable service failures in the system.
Anticipate and facilitate problem resolution on all load issues to meet or exceed total customer expectation,
Assist in collecting and maintain current customer information in the operating system.
Communicate service issues, declined business and new business opportunities to the sale department.
Communicate effectively and professionally with customer, operations personnel and executive management.
Perform any other reasonable related job duties as required by customer as assigned by Director of Customer Service or Customer Service Manager.
Other duties as assigned by management.
Requirements: Please do not apply unless you have at least 3 years of recent customer service experience.
This is NOT an entry level, administrative position; it required the skills of a well-seasoned customer service professional.
Must be able to demonstrate the skills outlined in the Job Description.
Transportation industry or Logistics experience preferred.
HS Diploma or Equivalent.
Demonstrate keyboarding, data entry, and 10-key experience.
Working knowledge and experience with AS400 and EDI.
Excellent communication skills both verbal and written.
Ability to thrive and enjoy in fast paced environment.
Excellent organizational skills
The statements above are intended to describe the general nature of the list of job requirements and/or duties performed by the employees and may not contain all capabilities necessary to perform the job at all times due to circumstances. Statements are not intended to be construed as an exhaustive list of all duties. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected to and must be able to perform all such duties and tasks. Employment will require a criminal background investigation and a drug/alcohol screening.
Frozen Food Express is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origins, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, or any other characteristic protected by law.
We offer a competitive benefits and compensation package to meet individual and family needs. Benefits include: Multiple medical plans, including:
Prescription coverage
Online Virtual Medical Visits
24 Hour Nurse Support
Wellness Initiatives to encourage healthy living
Preventative Care Services
Dental and Vision plans
Flexible Spending Account
$25k Basic Life insurance provided at no cost to employee
Disability and additional Life insurance plans available
401(k) Retirement Plan
Vacation and Sick time
Employee premium contributions are based on benefit plan election and level of coverage.
Customer Service Representative jobs in Tolland, CT, United States
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