Managed Services Operations

Chicago, IL, United States

Industry/Sector

Not Applicable Specialism

Managed Services Management Level

Manager Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Solutioning Center of Excellence within the Managed Services Platform will provide you direct interaction with senior leadership and other key stakeholders. You will work with cross-functional teams to execute on priority growth initiatives within this fast-growing platform. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Develop new skills outside of comfort zone.

Act to resolve issues which prevent the team working effectively.

Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

Analyse complex ideas or proposals and build a range of meaningful recommendations.

Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

Address sub-standard work or work that does not meet firm's/client's expectations.

Use data and insights to inform conclusions and support decision-making.

Develop a point of view on key global trends, and how they impact clients.

Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

Simplify complex messages, highlighting and summarising key points.

Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

Bachelor Degree

Minimum Years of Experience :

10 year(s) with one or several other frameworks such as ASP.NET or on web front-end frameworks such as React, Angular, Vue.js.

Required Knowledge and Skills :

Demonstrates intimate abilities and/or a proven record of success as a team leader:

Translating complex functional, technical and business requirements into architectural designs;

Developing high-level application design and direct detailed design work of the developers;

Developing proofs-of-concept and prototypes to validate and compare design alternatives;

Performing cost/benefit and trade-off analyses of design alternatives;

Defining high-level development tasks, provide estimates, and identify skills necessary for implementation;

Guiding software engineers in the implementation of selected designs and strategies;

Performing code reviews of critical parts of the systems;

Working with Business & Software Engineering Teams to build .NET applications from the ground up; and,

Guiding teams on the end-to-end project lifecycle, covering the initial conception, business requirements, software architecture, technical lead, coaching, and flawless delivery.

Preferred Qualifications :

Degree Preferred :

Master Degree

Preferred Knowledge/Skills :

Demonstrates intimate abilities and/or a proven record of success as a team leader:

Designing and implementing large-scale .NET applications;

Programming experience in .Net Core;

Creating and building Microservices from scratch in any one product/project;

Programming using frontend technologies specially in Angular or such as React.JS;

Designing of RESTful API's/Web API;

Programming in C#, MVC, JavaScript & Jquery;

Developing with MS SQL Database development;

Understanding of Microsoft Azure Cloud Platform including Infrastructure and Security related services;

Understanding of multi-tier architectures and microservices (load balancers, caching, web servers, application servers, networking, databases, content delivery networks);

Understanding of containers and orchestration platforms;

Tooling for CI/CD pipelines, DevOps, agile methods (SAFe, Scrum), automated testing, code quality, such as VSTS, Selenium / Gherkin, Artifactory;

Monitoring, troubleshooting and profiling systems;

Understanding of cloud services (Azure, AWS, etc.);

Experience with Visual Studio, C#, ASP.NET, MVC, .NET Framework 4.5, WCF, WPF, and Unit Testing Frameworks;

Modeling using UML and diagramming tools like Enterprise Architect, MS Visio;

Developing in responsive User Interface for the web desktop and mobile devices;

Messaging using MSMQ, SOA using REST, SOAP RPC, HTTP, TCP IP, UDP Protocols;

Using Oracle and SQL Server;

Possessing familiarity in use of distributed caching solutions and products; and,

Performing troubleshooting for Oracle and/or SQL Server.

Travel Requirements

Up to 20% Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-mgdsrvcsmanager