Network Advanced Services Engineer
Dallas, TX, United States
Arista Networks is an industry leader in Cognitive Cloud Networking for mission critical data center and campus environments. Our award winning open source platforms change the way that organizations build, deploy and operate next generation networks.
A lot of companies pay lip service to company values. At Arista, we take them seriously. We believe that adherence to our core values is not only the right thing to do, but also the most reliable path to business success. We value doing the right thing for our customers and employees. We value decentralized control; empowering employees to do the right thing and make great decisions. And finally, we believe each person has a unique contribution to make. These guiding principles inform every aspect of our business.
Job Description What Will You Do?
Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance and assistance to account teams to address specific customer needs in the Austin and San Antonio Texas area.
In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our network deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.
Essential Functions of the Job:
You will provide advanced post-sales engineering support forArista's Open Networking Data Center and Campus (including Wifi) networking deployments in addition to Network Automation and Fabric Monitoring solutions.
Review customer network designs for BGP Network Overlays utilizingEVPN, VxLAN, leaf-spine architecture and make recommendations for deployment
Migrate or interconnect to/from Cisco, Juniper and other vendors to Arista infrastructure
Assist with configuration build outs including creating network provisioning automation using Python and tools such as Chef or Ansible
Assist with implementation and change controls
You will assist with proof of concepts (POC) and in-depth testing to validate design scenario
Provide bug scrubs and code recommendations
Provide interface to TAC and internal development teams and the customer
You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
Translate complex business requirements into Leaf-Spine Network solutions
Assist Pre-Sales Engineer and Account Executives with designing Network solutions
Establish and maintaining strong relationships with key partners
Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
Continue training to maintain expertise
Ability to understand the client’s business objectives and technical needs
Ability to meet Service Level Agreements (SLAs) for sales and clients
Regularly exercises discretion and independent judgment
Maintain professional relationships with teammates, partners, and clients
Some travel may be required within assigned territory
Qualifications Who Are You?
Required Skills and Experience
Bachelor’s degree in Computer Science or equivalent
Network Industry Certification preferred (e.g. CCIE (R&S), JNCIE)
5+ years’ working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of leaf-spine architectures highly desired.
5+ years’ minimum experience with Cisco-based technologies focusing on infrastructure and voice
Demonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred
Experience with Cisco enterprise routing/switching within large data center enterprise customers (Catalyst, Nexus, ASR)
Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS
Expertise in at least one area of Data Center related technologies - Openstack, SDN, NFV, Load Balancers, Virtualization, Linux tools
Expert level knowledge of industry-standard CLI
Ability to write white papers a plus
Background in Perl, Python, Scripting for creating network automation is highly desired
Excellent customer service and verbal communication skills
Excellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up
Additional Information All your information will be kept confidential according to EEO guidelines.
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