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Creative Bus Sales
Indianapolis, IN, United States
**$1,000 Sign On Bonus** **Pay Range: $18 - $22 hour** **Description:** Customer Care Specialist 1, must deal effectively both internally with others and with external customers. Position will assist the Customer Care Manager with administrative needs and ensuring customers are routed to the proper department. Must have the ability to accurately an
Job Source: Creative Bus SalesMissouri Higher Education Loan Authority
Fishers, IN, United States
Are you passionate about helping other? If so, we want you on our team! MOHELA is looking for team members who will provide exceptional service and support to our customers! Bilingual applicants fluent in both English and Spanish are encouraged to apply. Bilingual differential of $1.00 an hour available after training. All interviews will be con
Job Source: Missouri Higher Education Loan AuthorityU.S. Bank
Indianapolis
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared amb
Job Source: U.S. BankeTeam
Indianapolis, IN, United States
Remote with onsite/virtual training. Work from home position after training completion Position Summary: This position will be responsible for daily member telephone calls which will include directing members to the proper services needed, educating members, problem solving, and creating linkages to the Medical Management Department for authorizat
Job Source: eTeamState of Indiana
Indianapolis
Bilingual Customer Service Representative Date Posted: Jul 4, 2024 Requisition ID: 444857 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitiv
Job Source: State of IndianaPet Palace Resort
Fishers, IN, United States
Full & Part Time Positions Available! Job Summary The Customer Care Specialist is responsible for creating a successful customer experience for clients and their loved ones. Customer Care Specialists are responsible for answering all customer questions and/or concerns regarding services at the Pet Palace. Company Culture & Perks Our team member
Job Source: Pet Palace ResortProtective Insurance
Indianapolis, IN, United States
**Customer Service Representative- Bilingual Spanish** at Protective Insurance Indianapolis, IN Job title: **Customer Service Representative Bilingual Spanish** **Location:** Indianapolis, IN If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Protectives **bilingual customer service representative** positio
Job Source: Protective InsuranceInnova Solutions
Indianapolis, IN, United States
Innova Solutions is immediately hiring for a Bilingual Customer Service Rep. II Position type: Full-time Contract, potential contract to hire Duration: 7+ months Location:Indianapolis Indiana 46214 United States Position: Bilingual Customer Service Rep. II Shift/Schedule: 1 st shift 10 AM to 7PM Monday - Friday Remote As a Bilingual
Job Source: Innova SolutionsIndianapolis, IN, United States
** Bilingual Burmese - Customer Care Specialist**
*Share by Email* ****Job Summary:****
CareSource is looking to add 6 Bilingual, English and Burmese speakers to our Customer Care teams! The Bilingual (Burmese & English) Customer Care Specialist I assists members or providers with routine service inquiries. Fluency will be assessed as part of the interview process.
***This job requires you be a resident of the state of Indiana.***
****Essential Functions:****
* Resolve member or provider routine service inquiries; examples include claims processing, member benefit education, contracting and credentialing requests, eligibility inquiries, and transportation arrangements
* Ensure all HIPAA and State requirements/regulations are always adhered to
* Research, follow up, and resolve all open/pending issues in a timely manner to ensure member or provider satisfaction
* Build and strengthen member or provider relationships by providing quality customer service.
* Maintain knowledge and understanding of all processes and procedures
* Adhere to all departmental and company policies and procedures
* Maintain complete and accurate documentation of all of telephone and written communications
* Act as a mentor to new hire employees
* Perform any other job related instructions, as requested
* Fluent in English and Burmese
****Education and Experience:****
* High School Diploma or equivalent is required
* Two (2) years customer service experience is preferred
* Customer Service experience in a call center is preferred
* Fluent in English and Burmese
****Competencies, Knowledge and Skills:****
* Critical thinking and listening skills
* Decision making and problem-solving skills
* Computer proficiency with knowledge and experience in a Windows environment
* Typing speed of 35 words per minute (WPM)
* Strong written and communication skills
* Works well under pressure
* Professional phone etiquette
* Proper use of grammar
* Ability to work in a fast-paced environment
* Adaptable to a constantly changing environment
* Attention to detail
* Ability to multitask
* Ability to work independently and with a team
* Fluent in English and Burmese - fluency assessment will be administered
****Working Conditions:****
* General office environment; may be required to sit or stand for extended periods of time
* Must adhere to an assigned daily work schedule and have predictable and reliable attendance
* Must be a resident of the state of Indiana
Category Description Status
Email Alert for Bilingual Burmese - Customer Care Specialist jobs in Indianapolis, IN, United States
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