Entry Level Customer Service Assistant
Atlanta, GA, United States
Join Our Team: Entry Level Customer Service Assistant
Are you enthusiastic about customer service and ready to start your career in a creative and dynamic environment? Style Netbox is seeking a dedicated Entry Level Customer Service Assistant to join our team in Atlanta, GA.
About the Role: As an Entry Level Customer Service Assistant at Style Netbox, you will be the first point of contact for our clients, providing exceptional support and ensuring a positive experience. You will assist with inquiries, resolve issues, and contribute to the overall satisfaction of our valued clients.
Responsibilities:
Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
Provide accurate information about our services and products, addressing any questions or concerns.
Assist with order processing, returns, and exchanges, ensuring smooth transactions.
Maintain detailed and accurate records of customer interactions and transactions.
Collaborate with team members to resolve complex issues and escalate as necessary.
Stay up-to-date with company products, services, and promotions to effectively assist customers.
Qualifications: High school diploma or equivalent; some college coursework or a degree in a related field is a plus.
Strong communication skills, both written and verbal.
Excellent interpersonal skills with a customer-centric approach.
Ability to multitask and manage time effectively in a fast-paced environment.
Basic computer skills and familiarity with customer service software.
Prior customer service experience is preferred but not required.
Benefits: Competitive hourly wage: $23 - $26 per hour.
Monday to Friday schedule with 8-hour workdays, allowing for a healthy work-life balance.
Opportunities for professional growth and advancement within a creative and innovative company.
Supportive and collaborative work environment where your contributions are valued.
Access to training and development resources to enhance your skills and career.
If you're ready to embark on a rewarding career in customer service and be part of a team that transforms brands, apply now to join Style Netbox as an Entry Level Customer Service Assistant! Let's create masterpieces together. Apply today!
Location: Atlanta, GA Schedule: Monday to Friday, 8-hour shifts Salary: $23 - $26 per hour
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