Security Receptionist

Security ReceptionistLegends Global has an excellent and immediate opening for a Security Receptionist for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square. This position is assigned to the Executive Reception area in Gate F. The primary responsibilities are answering and directing calls from the main phone system, assisting visitors with queries and concerns, providing information and directing them to the correct internal or external entities, and monitoring lobby access to ensure only authorized people enter the facility.Duties and ResponsibilitiesOperate telephone switchboard to answer, screen, and forward telephone callsAnswer routine telephone inquiries, event-specific or general inquiriesGreet and welcome guests and direct them to specific locationsRestock promotional items in the main lobby, as neededMaintain the Boardroom and Conference room and immediate area after each meeting, including coordinating with Housekeeping as neededEnsure the refrigerator remains properly stocked working with Legends F&B for related itemsMaintain the organization and appearance of furniture, fixtures, and equipment (FF&E)Know how to turn on, operate, and control the monitors and other A/V equipment in the Boardroom and Conference RoomKnow how to access and display CCTV feeds on the monitors when neededBe familiar with the Boardroom reservation schedule, including when the room is booked and by whomEnsure the reception desk and surrounding area remain professional, organized, and presentableMonitor individuals entering and exiting the area through CCTV and other security systemsBe familiar with and properly manage the visitor log/visitor management systemMaintain awareness of panic alarm procedures and appropriate response protocolsBe familiar with all applicable security-related SOPs, including bomb threats, suspicious activity, emergencies, evacuations, and other security incidentsImmediately communicate any security concerns or unusual activity through the appropriate chain of commandPosition- Security Receptionist Facility Name- Caesars Superdome | Smoothie King Center | Champions Square Location- New Orleans, LAMiscellaneousMonitor the request for entry into parking garage via the monitor and intercom systemQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Must successfully pass a criminal background checkMust be at least 18 years of ageOutstanding verbal communication and customer service skills requiredKnowledge of Microsoft Office Suite and telephone switchboardHigh School Diploma or equivalentMinimum 5 Years of Professional Office ExperiencePhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear.Note The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.