Customer Service Representative
Los Angeles, CA, United States
Job Description Job Description Job purpose
The Customer Service Representative. They are responsible for reviewing and verifying automobile loan applications, and documentation. Calling our clients and following up on payments. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. Will be able to communicate with our loan applicants and our dealer base in both English and Spanish. Will be responsible for verifying all information provided by customer. Such as work, and home. This job opening is a full-time entry-level position.
Duties and responsibilities
Conduct and follow up with phone interviews, employment and reference, insurance verification.
Review all loan documentation
Input of documents via Data Entry
Scanning and Faxing Documents
Organizing and Filing Documents ( Physically and electronically)
Follow up with our dealer base and give updates
Additional tasks assigned upon managers’ request
Qualifications
High School Diploma or GED
Proficient in Computer Skills (typing)
Punctual and Reliable Attendance
Detail-oriented and Observant of Specific Facts
Ability to Multi-Task and Prioritize Multiple Assignments
Effective Team Player with a Positive Attitude
Bilingual in English and Spanish
One year plus of customer service preferred
Benefits
80% Company Paid Health Insurance
Paid Company Holidays and Vacations
Career Advancement Opportunity
Company Profit Sharing Plan after 1 Year of Service
Working conditions
Working in a fast-paced office environment Monday through Friday with overtime as needed.
In Office
Physical requirements
Sitting for long hours and typing behind a computer.
Company Description First Credit Finance is a growing auto finance company located in The San Fernando Valley. We are looking for talented and energetic individuals to join our team. Company Description First Credit Finance is a growing auto finance company located in The San Fernando Valley. We are looking for talented and energetic individuals to join our team.
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