Sr. Analytics Implementation Engineer

San Diego, CA, United States

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Sr. Analytics Implementation Engineer

San Diego, CA

The Sr. Analytics Implementation Engineer position is a client-facing role requiring both technical and business/marketing knowledge and skills. This role will work to gather and understand unique business requirements for each project and develop and build customized solutions to meet the requirements with Adobe Analytics as well as other platforms and tools. In addition, this role will help different development teams implement analytic tracking code throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and solve technical issues when they arise. While not a programming position, it is a very technical job with constant customer interaction. Successful candidates will be able to understand the data being collected and use this understanding to assist business and technical customers with data reporting. The responsibilities listed are not all inclusive and additional duties may be assigned.

Responsibilities

Gather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements

Design customized solutions and technical tag implementation strategies

Generate customized analytic collection code and assist with its implementation and deployment

Support client developers and third parties throughout the implementation process

Validate and debug implementation and follow through on issues until resolved

Light manipulation of JavaScript as needed to customize analytic solutions

Advise key customers and drive client success based on clients most important business drivers

Communicate confidently and proactively with customers throughout the project lifecycle

Actively participate in collaborations with multiple data customers (e.g., Q&A sessions, diagnostic sessions, and brainstorming exercises)

Handle multiple client engagements simultaneously

Align customer expectations appropriately and keep projects on schedule and within scope

Some technical writing and PowerPoint presentation creation

Qualifications

5+ years of experience working in analytics

Extensive experience working with Adobe Analytics, Google Analytics, Segment or similar tools

Proven understanding of common analytics use cases including KPI development, dashboard creation, online marketing, advertising technology, digital attribution, experimentation, and media consumption

Experience with custom schema definition using Segment, Google Analytics 4, Adobe Experience Platform or similar

Passion for the internet domain and use of technology to solve business problems

Must be self-motivated, responsive, professional and dedicated to customer success

Possess an innovation-friendly approach to problem solving

Exceptional organizational, presentation, and communication skills both verbal and written

Proven track record of learning quickly and handling change effectively

Bachelor’s degree or equivalent work experience

Desired qualifications

Experience with Adobe Experience Cloud solutions beyond Adobe Analytics / Customer Journey Analytics (such as Adobe Launch, Target, or Adobe Experience Platform)

Experience with mobile application analytics implementation

Experience with DOMO, Tableau, AWS Quicksight, or similar

Extensive JavaScript experience

Web/app development experience in application frameworks such as React Native

Web API usage experience

Experience with SQL, preferably in Snowflake

Working experience with collaborative source code management using Github or similar

SaaS or other software implementation experience

Master’s degree in business or other related advanced education

Experience in large-scale software engineering organizations (Agile or related experience)

Japanese language proficiency and working experience strongly preferred

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At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click  here to learn more.

The estimated base pay range for this role is listed below. $147,500—$221,300 USD Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.