Delivery Lead - Technology
Jersey City, NJ, United States
Delivery Lead - Technology page is loaded Delivery Lead - Technology Apply locations Jersey City Charlotte time type Full time posted on Posted Yesterday job requisition id 24006968 Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Post Trade Technology, GMT LATAM and Canada team within Global Markets Technology provides a shared platform supporting post-trade processing capabilities for Global Markets and Global Wealth & Investment Management divisions. The team supports back and middle office operations encompassing: Trade Processing, Asset Servicing, Finance and Financial Controls, Clearing and Settlements for Securitised and Exchange Listed Products as well as Trade Confirmation, Matching, Settlements, Post Settlements and Cash Payments for OTC Derivatives and FX Cash. LATAM Technology also provides post-trade processing capabilities across Central and South America for FICC, Equities, GTS and Treasury. Products supported include - Securities, Foreign Exchange, Derivatives and several funding instruments. Supports connectivity and integration across Bank of America global and local systems with local market entities.
The post trade technology team has a critical need for business support manager / portfolio lead to oversee execution and manage delivery of the growing book of work for the department. Support for MRA remediation (Resiliency & 3rd party), industry mandated (T+1) and a number of critical risk/regulatory related programs will be driven through this role.
Person will have to manage diverse administrative functions for a very large, complex department and business units. Functions managed may include: personnel processes, audit/compliance, premises support, and coordination of certain projects, service quality, process improvement, business continuity, HR requests or communication s . May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs, and procedures and development / execution of Operational Strategy. Liaison to key business partners and stakeholders; governance, oversight, and management of Global Records Management (GRM) , agenda development, coordination and distribution for meetings, annual routine planning and calendar management/publications and management of executive presentations and strategic messaging.
This role will also be responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables. This role ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery.
Some of the processes examples
Coordinate and facilitate routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, tollgates, and so on).
Plan and coordinate delivery and dependencies across multiple teams.
Facilitate dependency management/risk management/impediment removal for the defined deliverables.
Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.
Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
Ensure deliverables comply with Enterprise Change Management standards.
Support resource planning for delivery/execution
Required Skills & Experiences:
3 or more years of experience in business support /COO role in a complex organization supporting senior leaders
Strong analytical, risk management and organizational skills with a focus on attention to detail
The ability to manage multiple priorities
The ability to take direction and/or self-start depending on the situation
Influencing
Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency
Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
Excellent written / verbal communication skills and executive presence
Advanced/Expert MS Office skills, especially Excel and PowerPoint
Extremely organized/excellent time management skills with ability to manage and prioritize competing priorities
Proven ability to develop executive ready communications and presentations that synthesize data and tell the story
Must be self-motivated and comfortable being effective in working with varying levels of guidance and timeline
Strong time management, research and analytical capabilities, attention to details, planning, and management organizational skills, ability to make recommendations and provide guidance to effectively guide tasks
Ability to establish partnerships across the Enterprise and build effective work groups
Desired Skills & Experiences:
Previous experience/knowledge in COO functions
Prior experience handling multiple facets of an end to end business: financial management, project management, governance, operations and technology management, and executive routine coordination
Strong analytical skills, with an investigative mindset and ability to use data to enhance efficiency and develop reporting to drive business insights
Strong presentation skills and the ability to present key messages, effective recommendations and information in a clear, concise, insightful and influential way
Self-starter, high energy and detail oriented; ability to work with minimal supervision
Organization, attention to detail and ability to handle sensitive business information is absolutely critical
Enterprise Role Summary:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.
Shift:
1st shift (United States of America) Hours Per Week:
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