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Medical Mutual of Ohio
Columbus
**_Ready for a change?_** _We offer flexibility in making your own schedule and offer remote or hybrid work locations. We're building our teams across America and hiring in 30 states!_ **_Our team:_** _Reserve National Insurance Company (formerly known as Kemper Health) is now MedMutual Protect! We stand for integrity, fairness and financial stabil
Job Source: Medical Mutual of OhioSutherland Global Services
Columbus
Are you driven to take action and initiative? Do you work best when you have defined objectives and the independence to manage how you meet those objectives? Do you enjoy using your excellent communication and listening, problem-solving, and interpersonal skills to identify the best solutions for your customers? **Join Us.** We're Sutherland and we
Job Source: Sutherland Global ServicesRussell Tobin
Columbus, OH, United States
What are we looking for in our Service Desk Agent? Our client - a Fortune 100 investment firm in Columbus, OH - is looking for Technical Support Representative/Service Desk Agent with a strong interest in investment banking company to interview and start immediately. Position: Technical Support Representative/Service Desk Agent Location: 4343 E
Job Source: Russell TobinHired by Matrix
Columbus, OH, United States
Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you! Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Progr
Job Source: Hired by MatrixTharaldson Hospitality
Columbus, OH, United States
Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work s
Job Source: Tharaldson HospitalityTwin Tier Hospitality
Columbus, OH, United States
Job Details Job Location Double Tree by Hilton Worthington - Columbus, OH Position Type Full Time Job Shift First/Day Second/Afternoon Third/Night Description POSITION SUMMARY Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while com
Job Source: Twin Tier HospitalityFairfield Inn by Marriott Columbus/New Albany, OH
New Albany, OH, United States
Discover a world of opportunity and excitement with SJB Management Inc./SJB Hotels LLC! As a dynamic, family-oriented company, we proudly own and manage five exceptional Hilton and Marriott brand locations. With over 30 years of award-winning experience, our Ohio-based team is dedicated to expanding and enhancing our presence throughout the region.
Job Source: Fairfield Inn by Marriott Columbus/New Albany, OHMarsh McLennan Agency
Dublin, OH, United States
About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance
Job Source: Marsh McLennan AgencyWesterville, OH, United States
The Insurance Servicing Agent at Associated Insurance Agencies is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees.
Benefits/Perks
Competitive Pay
Dental & Vision Insurance
Medical Insurance
Paid Time Off
Professional Development
Job Stability in a growing industry
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Ohio P& C license preferred. Willing to train and license the right person.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Salary open for discussion based on experience.
Email Alert for Insurance Servicing Agent jobs in Westerville, OH, United States
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