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Systems Administrator

Waltham, MA, United States

FirstPro is now accepting resumes for a Systems Administrator position based in Waltham, MA. This role will focus on monitoring the client's environment, troubleshooting issues, and taking care of escalated tickets in a Windows/VMWare environment. This is a short-term contract position that must be worked onsite.

Responsibilities

Providing general IT Support to the company's employee base, resolve end user hardware and software issues, support the company's server infrastructure.

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization, network equipment, firewalls

Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.

Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues

Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure

Perform or troubleshoot regular backup operations

Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions

Requirements

Strong knowledge of systems and networking software, hardware, and networking protocols

Experience running scripting and automation tools

A proven track record of implementing IT strategy and plans

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