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Recooty
Portland, OR, United States
Job Brief:Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate
Job Source: RecootyA3 Staffing Solutions
Portland, OR, United States
Job Description Job Description Desktop Support Technician • 8-5 Monday-Friday, no on call • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. • Desktop and Network Support
Job Source: A3 Staffing SolutionsPowin Corporation
Portland, OR, United States
We're Building the Future! Ever want to do hard work that will make a REAL difference in the world? Do you want to solve some of the most difficult problems with a team of exceptional players at a company that does not believe in impossible? About Powin: Powin Energy is a leading producer of utility scale modular battery energy storage system (c
Job Source: Powin CorporationNational Title Insurance Co.
Beaverton, OR, United States
MyHome, a Williston Financial Group company, provides technology, data security, and marketing services to the real estate and mortgage industries. The technology solutions and programs offered by WEST streamline the real estate transaction process, increase transparency, and reduce costs for real estate agents, brokerages, title companies, lenders
Job Source: National Title Insurance Co.Williston Financial Group
Beaverton, OR, United States
MyHome, a Williston Financial Group company, provides technology, data security, and marketing services to the real estate and mortgage industries. The technology solutions and programs offered by WEST streamline the real estate transaction process, increase transparency, and reduce costs for real estate agents, brokerages, title companies, lenders
Job Source: Williston Financial GroupThe Rockridge Group
Hillsboro
Job Description Job Description Job Title: Desktop Support Technician – L2 Location: Hillsboro, Oregon Summary: We are looking to hire a skilled L2 Deskside Support Technician to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installati
Job Source: The Rockridge GroupeTeam
Tualatin, OR, United States
REQUIREMENTS : Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT eq
Job Source: eTeameTeam
Portland, OR, United States
Job Description Strong hands on experience needed on end user support for Windows PC and Mac related issues Ability to assign and work on incident tickets through Service Now. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to support new user onboarding and preparing necessary IT eq
Job Source: eTeamPortland, OR, United States
We’re Building the Future! Ever want to do hard work that will make a REAL difference in the world? Do you want to solve some of the most difficult problems with a team of exceptional players at a company that does not believe in impossible?
About Powin:
Powin Energy is a leading producer of utility scale modular battery energy storage system (complete with a patented, advanced, cloud-based monitoring/control system). That means we build power plants out of batteries that put coal and gas generators out of business and enable sustainable viability for renewable energy sources like solar and wind.
Powin is, and will continue to be, one of a handful of companies that will provide the equipment necessary to make this happen. Powin has distinct competitive advantages: cost-effectiveness; reliability; scalability; deploy-ability; and operational sophistication. Every day we work to ensure that we maintain these competitive advantages and our position as a global leader in providing turnkey, battery energy storage solutions for utility-scale, commercial and industrial, and microgrid applications.
Summary:
The Desktop Support Technician is part of a team of IT professionals who provide support to Powin’s global employees with hardware, software, cloud systems, and networks. This position works with a variety of equipment and systems including end-user laptops, desktops, network connectivity, SaaS products, and software on Windows, macOS, and iOS. In addition, this position works on special projects which may require research into solutions and solving complex problems.
Job Details:
Technical Responsibilities:
Assist personnel with PCs (Windows & Mac), servers, networks, printers, software, and phones via phone, email or in-person
Package, test, deploy, update, and troubleshoot software
Perform routine network and PC installation in addition to troubleshooting, maintaining, and resolving any related issues
Setup or remove users in Powin systems
Provide onboarding support to new employees
Remove/disable system access for departing employees
Act as primary resolver for Tier 1 and 2 issues
Work in Azure AD, JAMF, and other management tools
Provide in person support for company events
Process Responsibilities: Execute routine procurement tasks within Powin’s standards
Write and maintain documentation
Coordinate upgrade of desktop equipment and software
Escalate issues to other IT staff as needed
Follow Powin IT Security compliance and guidelines
Perform other duties as required
Qualifications: 2+ years of IT experience
Atlassian, Office 365, and Azure AD experience preferred
Experience with remote support tools and ticketing systems a plus
A+ or AZ-900 certifications a plus
macOS and Jamf experience a plus
Ability to troubleshoot complex technical issues both in person and remotely
Strong communication and interpersonal skills
Customer-focused mindset and a commitment to providing high-quality service
Willingness to work in a hybrid office environment
Ability to frequently life 25lbs and up to 50lbs occasionally
Preference for candidates located in Portland, OR or Denver, CO metropolitan area
Powin is not accepting resumes from unsolicited headhunters or agencies at this time.
EEO STATEMENT: The Company is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. The Company is committed to providing equal employment opportunities to all employees and job applicants without unlawful regard to race, color, age, gender, gender identification or expression, sexual orientation, familial status, religion or creed, national origin, ancestry, medical condition, marital status, protected veteran status, disability (mental or physical), or any other legally protected status under federal, state, or local law.
E-Verify: Powin participates in E-Verify and candidates will need to pass successfully upon completion of hire date.
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Email Alert for Desktop Support Technician jobs in Portland, OR, United States
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