Software Engineer

Dallas, TX, United States

Department:

Technology Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. This Software Engineer invests in the future of Southwest’s People in their work supporting the Digital Work Product and empowering employees to work efficiently, fostering innovation and adaptability in today’s fast-paced business environment. This Engineer will be responsible for design, writing program code, testing, documenting, and implementing functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. The Software Engineer is passionate about continual learning and development, and they’ll have the opportunity to drive the future of Technology at Southwest Airlines.

Additional Details:

This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington and Wyoming

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

Apply knowledge and skills of software development and testing effectively to solve a range of problems

Work alongside other engineers on the team to elevate technology and consistently apply best practices

Collaborate closely with customers and cross-functional departments to communicate project statuses and proposals

Document each aspect of a system or application as a reference for future upgrades and maintenance

Determine and assess the needs of the user and then create software to meet the requirements

Identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills

Work in an agile environment to deliver high-quality software

Prepare and install solutions by determining and designing system specifications, standards, and programming

Mentor junior members on the team

Improve and expand technical capabilities by continuing their education thru reading, workshops, conferences, and/or communities of practice

May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

Intermediate knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience

Ability to demonstrate consistent knowledge application, skills of software development, and testing to solve a range of problems

Intermediate knowledge of at least one required programming language

Extensive knowledge of databases, logs, mail routing and protocol support

Ability to partner, communicate, and negotiate with various Technology or partner Teams

Ability to analyze and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations

Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work

Ability to mentor others to do the same

Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences Ability to integrate MS Exchange with other systems to enable key workflows and business processes

Ability to troubleshoot email routing, performance monitoring, and mailbox issues

Ability to create custom PowerShell scripts and commands for automation

Ability to understand mobile needs and Mobile Device Management

Education

Required: High School Diploma or GED

Required: Bachelor's Degree or equivalent work experience; BS, Business, Engineering, Computer Science, or Information Systems, or equivalent formal training

Experience

Required: Intermediate-level experience, fully functioning broad knowledge in software engineering

Preferred: Advanced knowledge of Exchange 2016/2019 deployment and administration, as well as prior experience with Exchange Online/Office 365

Preferred: MS Exchange experience in an enterprise environment and Ability to integrate MS Exchange with other systems to enable key workflows and business processes

Preferred: Experience in Azure and Active Directory Domain Services

Preferred: Understanding mobile needs and Mobile Device Management

Licensing/Certification

N/A

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits

Competitive market salary from $112,950 per year to $125,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck *

Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit**

Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.

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