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Site Manager

Memphis, TN, United States

Job Details

Job Location

TNMEM Poplar - Memphis, TN

Position Type

Full Time

Education Level

High School

Salary Range

$36,000.00 - $55,000.00 Base+Commission/month

Travel Percentage

None

Job Shift

Any

Job Category

Management

Description

Overview:

A Site Manager will ensure that daily operations of the car wash are running successfully and provide support throughout the entire wash process to guarantee a Good, Clean, Fun car wash experience.

Primary Duties:

Engage customers and sell products & services.

Enrollment & Support of Unlimited Wash Club Members.

Open and Close site and facilitate daily operations.

Oversee training of Customer Service Associates, LCSAs, and ASMs.

Coach and role play to effectively teach winning sales techniques.

Assist District Managers with hiring and onboarding of CSAs, LCSAs, and ASMs.

Monitor and control daily labor percentages and preventative wash maintenance.

Monitor, control, and troubleshoot chemicals daily.

Ensure timely completion of daily, weekly, and monthly reporting as required.

Consistently and correctly uphold and enforce company policies.

Maintain all aspects of the property in clean and working order.

Safely and efficiently load every vehicle with clear hand signals and a smile.

Maintain all aspects of the property in clean and working order.

Strive for customer satisfaction by receiving every guest with a warm and friendly welcome, providing support throughout the entire wash process, and ensuring a complete and thorough wash for all guests.

Qualifications

Requirements:

High School Diploma or Equivalent

2+ years of retail or sales leadership experience

Basic computer and administrative skills

Flexible availability, including evenings and weekends

Available for traveling and overnight stays between markets as needed

Physical Demands:

Regular physical mobility including reaching, grabbing, lifting, and ability to handle equipment that may average up to approximately 100 pounds in weight

Frequent walking, standing, and being on your feet for long periods of time

Working in non-climate-controlled environments and outside in all weather conditions

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Site Manager jobs in Memphis, TN, United States

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