Treasury Management Sales Associate

Chicago, IL, United States

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Job Description Summary

The Treasury Management Team provides an important and stable source of non-interest income to the Bank in the form of monthly fee income. We work with many of the Bank’s clients to offer a full suite of collection, disbursement, reporting, and fraud prevention services which facilitate their daily business operating needs. We are advocates and advisors for our clients, working with them to understand factors such as their internal processes, structure, personnel, systems, customer base, industry norms and nuances, and future growth plans. This information allows us to prepare a proposed structure and cost analysis which we believe most optimally addresses both their current and future cash management needs. The Treasury Management Associate (“Associate”) is focused primarily on developing a core understanding of treasury management services, processes, rationale, and risk. As an Associate, you can expect to develop your understanding of treasury management at CIBC Bank USA through a combination of training, job shadowing, and hands-on learning via daily tasks and longer-term projects. Associates will gradually be introduced to portfolio coverage for two or more Advisors. The role is structured in a way which will allow Associates to develop the skill set necessary to eventually transition to independent support of Advisors, typically within 12-18 months. This is a Chicago-based position with a hybrid work schedule (3 days per week in-office).

Responsibilities

Complete two rotations of formal treasury management training, spaced 4-6 months apart, which is conducted via a combination of videos, presentations, training exercises, and case studies.

Complete job shadowing circuit which typically lasts 4-6 months; one to two sessions per day, three to four days per week.

Complete product knowledge sessions with manager.

Complete treasury management systems and process training.

Learn and consistently demonstrate a full understanding of account structure template, structure rebuilds, treasury management review process, proforma and proposal generation, implementation and service case processes, analysis process, and core Treasury Management systems (Insight, XAA, SalesForce, D1 BST, BIC).

Assist with projects for betterment of the Treasury Management team.

Demonstrate an effective system for organizing and prioritizing both short-term and long-term assignments, tasks, follow-ups along with daily responsibilities.

Begin actively supporting the portfolio maintenance needs of one or more Advisors. This typically occurs while working alongside more seasoned Associates who currently support those Advisors.

Actively participate in routine trainings to improve knowledge of products, process, and the Associate role in general.

Participate in client calls and meetings with Advisors. In person calls (local or national) may occasionally be required.

How you'll succeed

Trust – Your Advisors will rely on you to successfully maintain their portfolios and deliver a positive client experience. Organization, accuracy, timeliness, and a complete comfort with saying “I don’t know” are all important factors in building trust with your Advisors.

Initiative - The Treasury Management Team fosters an environment in which teammates feel comfortable and empowered presenting opportunities for improvement. As you grow in Associate role, you may uncover more efficient and effective ways to approach your various responsibilities. Take the initiative to introduce these concepts to your colleagues, Advisors, and managers.

Teamwork - Building and maintaining relationships with teammates and internal partners is vital to success in this role. Willingness to wear multiple hats and help out teammates in need is a must.

Task-Oriented – Your day-to-day will consist of known projects, new projects/tasks, calls and meetings with clients and/or internal partners, and urgent last minute requests. The ability to prioritize and re-prioritize on a daily basis with a focus on completing all tasks in a timely manner is crucial.

Learn – A desire to learn and ask “why,” comfort with ask questions frequently, and the drive to proactively identify/solve inconsistencies which are on the periphery of your main objective.

Who you are

You're passionate about people – You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You communicate clearly – Your oral and written communications are professional, concise, and predicated on anticipating how the receiver will interpret your message.

You have a working knowledge of Excel, PowerPoint, and Outlook – Excel and PowerPoint are used on a near-daily basis. Outlook is used throughout the day, every day.

You’re goal oriented – You’re motivated by accomplishing your goals and delivering your best to make a difference.

You embrace and advocate for change – You continuously evolve your thinking and the way you work in order to deliver your best.

Values matter to you – You bring your real self to work and you live our values - trust, teamwork, and accountability.

Qualifications

Bachelor's Degree

0-1 years of professional experience

Strong written and oral communication skills

Proficiency with Microsoft Suite (Outlook, Teams, Excel, PowerPoint)

Solid organizational and prioritization skillset

Risk & Compliance:

Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership’s identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring/assessments. We all are accountable for managing risk.

As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. This includes:

Following all aspects of the CIBC Code of Conduct, as well as all applicable CIBC policies, frameworks, guidelines, processes and controls

At all times acting in accordance with our Purpose and shared values, to achieve our Bank’s strategic goals

Understanding and following the qualitative and quantitative components of our Risk Appetite Statements

Completing all annual Corporate Mandatory Training and Testing modules, as well as any additional business-specific modules, as required and employing the learnings in daily activities and undertakings

Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e., HR, management, Ethics Hotline, Whistleblower, etc.) upon observing activities that may be inconsistent with CIBC’s policies, frameworks, guidelines, processes and controls

Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients, team members or other stakeholders

Escalating matters that can result in adverse market practices and outcomes, thereby negatively impacting CIBC’s reputation as a leading financial institution

California residents — your privacy rights regarding your actual or prospective employment

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

Job Location

IL-120 S LaSalle St Employment Type

Regular Weekly Hours

40 Skills

Business Development, Cash Management, Client Relationship Management, Communication, Portfolio Management, Relationship Building, Results-Oriented, Sales, Solutions Development, Teamwork, Treasury Management

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