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Sound Seal
Dublin, OH, United States
Customer Support Specialist Kinetics Noise Control, Inc. (“Kinetics”) has extensive experience designing and manufacturing innovative products to control noise and vibration. Established in 1958 as industrial consultants focused on controlling sound and vibration, Kinetics now produces the industry’s largest selection of innovative products and so
Job Source: Sound SealKinetics Noise Control
Dublin
Job Description Job Description Customer Support Specialist Kinetics Noise Control, Inc. (“Kinetics”) has extensive experience designing and manufacturing innovative products to control noise and vibration. Established in 1958 as industrial consultants focused on controlling sound and vibration, Kinetics now produces th
Job Source: Kinetics Noise ControlQuadient
Columbus, OH, United States
Connect with Quadient Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day
Job Source: QuadientInnova Solutions
Dublin, OH, United States
Innova Solutions is immediately hiring for a Pharmacy Technician Position type: Full-Time, Contract Duration: 3 Month Location: Remote As a Pharmacy Technician, you will: We are looking for a PBM Audit Support Specialist to assist our customers with third party CMS and PBM audits. To be successful in this role, you should have previous pharm
Job Source: Innova SolutionsBCA IT, Inc.
Powell, OH, United States
BCA is a Managed IT Service Provider (MSP) with offices located in Miami, Orlando, & Dallas servicing small and mid-sized businesses. Our offerings include managed IT services, cloud services, managed security services, back-up and disaster recovery services as well as professional services that encompass special projects. As a trusted advisor, we
Job Source: BCA IT, Inc.American Cybersystems
Dublin, OH, United States
Innova Solutions is immediately hiring for a Pharmacy Technician Position type: Full-Time, Contract Duration: 3 Month Location: Remote As a Pharmacy Technician, you will: We are looking for a PBM Audit Support Specialist to assist our customers with third party CMS and PBM audits. To be successful in this role, you should have previous pharm tech o
Job Source: American CybersystemsFranklin County Auditor
Columbus, OH, United States
IT Support Specialist (Hybrid eligible) Compensation: Starting at $52,873.60 Employment Status: Full-time FLSA Status: Non-Exempt Civil Service Status: Bargaining Unit The Franklin County Auditor's Office is seeking an IT Support Specialist to join the IT team. Who are we? The Franklin County Auditor's Office is dedicated to serving the comm
Job Source: Franklin County AuditorSurge Staffing
Columbus, OH, United States
Job Title: Client Support Specialist Location: Surge Staffing Headquarters Position Type: Full-time - On-Site Summary The Client Support Specialist is responsible for supporting all branches with clients utilizing a VMS. They will also establish and maintain relationships with clients that are supported through an MSP program. This individua
Job Source: Surge StaffingColumbus, OH, United States
Customer Support Specialist
Department: Customer Experience
Location:
Wilson Language Training is looking for a Customer Support Specialist to join the team. This role focuses on high quality interactions with customers via telephone, email, and online chat. Communicating product and service information, managing course enrollments, and assisting with inquiries about shipments, returns and online resources.
Essential Job Functions:
Ability to communicate clearly and professionally via chat, phone and email.
Maintain and update customer records during interactions, transactions, and communications.
Process transactions for materials and subscription offerings.
Ensure accurate, timely responses and follow-up with customer inquiries.
Work closely with other internal teams to ensure seamless transitions throughout the customer journey.
Continue and maintain working knowledge of all company products, services, and online platforms.
Provide precise details of each product line and corresponding materials including catalogue descriptions and pricing.
Process cancellations and transfers for professional learning options offered.
Provide authorization and documentation for customer returns and shipments.
Participate in departmental projects with focus on development of procedures and streamlined functions to improve customer experience.
Understand and display WLT-s values.
Other duties as assigned.
Skills
Excellent communication and interpersonal skills.
Maintain a positive, empathetic, and professional attitude.
High degree of comfort with Desktop Computer functions.
Familiar with CRM systems and practices, NetSuite experience a plus.
SalesForce Service Cloud experience a plus.
Basic Internet navigation skills.
Ability to work independently, collaboratively and productively in both an office and a non-office environment.
Education:
High School Diploma or G.E.D.
Experience:
At least one year of customer service experience in a professional office environment preferred.
Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including:
Medical, dental, vision, and Life & Disability Insurance
401k plan with partial employer match
Paid Time Off
Paid holidays
Tuition reimbursement
-O-Connor days,- which refers to a company-wide office closure between Christmas and New Year-s Eve, as well as other perks.
Anticipated Salary Range: $40,000 - $56,000.
Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace.? M/W/D/V
Customer Support Specialist jobs in Columbus, OH, United States
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