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Marsh McLennan Agency
Conshohocken, PA, United States
As a member of our Large Market, the Client Service Representative is a critical contributor to achieving a high level of client satisfaction and retention with the collaboration and support of a cross-functional team of Producers, Account Managers, and Underwriters. The key responsibility within this role is to manage the tangible day-to-day clie
Job Source: Marsh McLennan AgencyMain Line Health
Broomall, PA, United States
Could you be our next Client Service Representative? Why work as a Client Service Representative with Main Line Health? Make an Impact! Our Client Service Representative is an important part of our team, providing compassionate and accurate customer Client Service, Representative, Customer Service, Retail, Healthcare, Client, Health
Job Source: Main Line HealthVCA Animal Hospitals
Philadelphia, PA, United States
**Seeking a Part Time Client Service Representative!** **VCA** **Cat Hospital of Philadelphia** is seeking an **Experienced Client Service Representative** to join our team full time! We are located in Philadelphia, PA and our team has a shared devotion to provide progressive medicine with compassion as a driving force. We are eager to welcome a li
Job Source: VCA Animal HospitalsMain Line Health
Radnor, PA, United States
Description: Could you be our next Client Service Representative? Why work as a Client Service Representative with Main Line Health? Make an Impact! Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care. They ensure that everyone who calls gets
Job Source: Main Line HealthHarriett Financial Group
Marlton, NJ, United States
Client Services / Sales Support Associate (Marlton, NJ) Harriett Financial Group is seeking a motivated and team-oriented individual to join our energetic financial planning practice.The role will require on-site work in our Marlton, NJ location. The primary role of the Client Services Associate is to ensure that our clients receive prompt and p
Job Source: Harriett Financial GroupBanfield
Moorestown, NJ, United States
Passionate Customer Service Professional Needed. Must Love Pets. Banfield Pet Hospital (Moorestown Mall) Job Description Client Service Coordinator needed for Banfield Pet Hospital in (Moorestown Mall)! SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the
Job Source: BanfieldInnovetive Petcare
Philadelphia, PA, United States
Client Service Representative Department: Receptionists Employment Type: Full Time Location: Philadelphia, Pennsylvania Description We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all s
Job Source: Innovetive PetcareArt City Vets and Urgent Care
Philadelphia, PA, United States
Client Service Representative Job Type Full-time/ Hourly Comprehensive benefits package, 401k, Uniform Allowance, Discounted Pet Care & More! Qualifications • High school or equivalent (Required) • Client service experience: 1 year (Required) • Veterinary reception experience: (Preferred) • Administrative experience: 1 year (Preferred) Descrip
Job Source: Art City Vets and Urgent CarePhiladelphia, PA, United States
Client Service Representative
Job Type
Full-time/ Hourly
Comprehensive benefits package, 401k, Uniform Allowance, Discounted Pet Care & More!
Qualifications
• High school or equivalent (Required)
• Client service experience: 1 year (Required)
• Veterinary reception experience: (Preferred)
• Administrative experience: 1 year (Preferred)
Description
Our goal is to find self-starting, responsible individuals who value building strong professional relationships with clients, patients, and fellow staff. Strong communication skills, leadership, computer proficiency, and organization will be expected from the successful candidate in addition to dependability, punctuality, and flexibility.
This is a special practice with a team who are dedicated to providing our clients and their pets with exceptional care. We offer healthcare benefits, 401k, uniform reimbursement, and discounted pet care. We also offer continuing education allowance for those individuals who desire to further their knowledge in professional development and the veterinary medicine field.
A variety of shifts including nights and weekends and holidays are required.
Summary: Your duties will include but may not be limited to: keeping accurate medical records, clerical work, client education, promotion of hospital products and services, and direct support of the hospital administrators and other team members. This requires a practical knowledge of Art City Vets procedures; policies and services; client and patient treatment protocols; data transcribing; word processing; and the standard procedures, records, and terminology used in the veterinary hospital.
Responsibilities: The responsibilities of the Client Service Representative include, but are not limited to the following activities:
-Maintaining and supporting a positive client experience.
- Follow established hospital policies and procedures when interacting with clients and co-workers.
- Greet clients and pets by name immediately upon them entering the building.
- Maintain the appointment schedule and strategically schedule appointments to optimize appointment flow for the hospital. Correct or inform your direct supervisor when any errors are found.
- Answer business and personal calls in a friendly and professional manner. Route calls to the proper team members and/or take detailed messages for management, doctors, and staff when they are unavailable.
- Check emails, internal communication channels, and voicemail throughout the day and address all requests with-in 24-48 hours; prioritizing requests that are time sensitive.
- Answer inquiries about services and/or products and provide knowledgeable advice concerning care and treatment of animals.
-Invoicing/Payments- Prepare invoices, collect and process payments. This will include making changes, processing credit card payments. Know the fees for routine services so that you can inform clients.
-Prepare and update all required hospital forms.
-Intake lab specimens clients bring in for laboratory analysis, label, and record in our operations platforms, and take to the appropriate lab holding location.
-Other various administrative tasks.
Email Alert for Client Service Representative jobs in Philadelphia, PA, United States
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