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Sam's Club
Cornelius, NC, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Mooresville, NC, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubCarolina Precision Technologies
Mooresville, NC, United States
Job Type Full-time Description Carolina Precision Technologies (CPT) is seeking a Customer Service Representative to oversee all aspects of sales for Carolina Precision Technologies. As a Customer Service Representative within our team the right candidate must have working knowledge of manufacturing especially in a machine shop environment. The
Job Source: Carolina Precision TechnologiesCircle K Stores, Inc.
Statesville, NC, United States
Store 2720158: 1803 Safreit Loop, Statesville, North Carolina 28625 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Cust
Job Source: Circle K Stores, Inc.ASSOCIATED PACKAGING INCORPORATED
Statesville, NC, United States
Associated Packaging is looking for amazing and talented people like you! Join our team today and become part of one of the fastest growing companies and industries in the country. Employees of Associated Packaging, Inc. enjoy an energetic and people-first company culture. We are excited to offer a premium benefits package including PTO, Employee A
Job Source: ASSOCIATED PACKAGING INCORPORATEDCircle K Stores, Inc.
Cornelius, NC, United States
Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a
Job Source: Circle K Stores, Inc.WestRock
Mooresville, NC, United States
The opportunity: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the customer, sales, and operations teams. The CSR receives and processes routine customer orders, inquiries, and/or customer issues related to orders. The CSR maintains the ongoing relationship with multiple custom
Job Source: WestRockSecuritas Electronic Security Inc
Davidson, NC, United States
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience
Job Source: Securitas Electronic Security IncStatesville, NC, United States
Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description:
The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.
Key Job Responsibilities
* Ensure consistent execution of WOW (Wow Operating Way) plan.
* Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)
* Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
* Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).
* Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
* Confirms car rental information and updates CCC One with rental car usage information.
* Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.
Education and/or Experience Required
* High School Diploma or GED (General Education Diploma)
* Minimum: 1 year experience in a similar role such as administration assistant.
* Preferred: 1 year in an auto body or similar work environment including previous customer service experience.
Required Skills/Abilities
* Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.
* Strong attention to detail with a high degree of accuracy.
* Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.
Other Requirements
* Valid driver's license.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
* Competitive Pay Plans
* Medical, Prescription Drug, Dental & Vision Insurance
* 401(k) Retirement Plan with company match
* Employer Paid Short-Term Disability & Life Insurance
* Paid Vacation & Holidays
* Continuing Education Opportunities
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
Email Alert for Customer Service Representative jobs in Statesville, NC, United States
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Please refresh the page and try again.
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