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Serta Simmons Bedding, LLC
Puyallup, WA, United States
Customer Service Representative Req ID: 4823 Job Category: Customer Experience Location: Puyallup, WA, US, 98371 Be Part of the Future of Sleep! At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year h
Job Source: Serta Simmons Bedding, LLCWeyerhaeuser
Tacoma, WA, United States
This is an office based, full-time, non-exempt position reporting to the Tacoma Sales Manager. Customer support role focused on gaining experience within a less complex environment (i.e., fewer SKUs, smaller customers, limited mill set) in taking orders in the selling tool and SAP. Interacts daily with sales and/or long-term and potential new cust
Job Source: WeyerhaeuserGlass Doctor®
Kent, WA, United States
We specialize in all things glass. Established in 1962 in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service
Job Source: Glass Doctor®Expeditors
SeaTac, WA, United States
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained
Job Source: ExpeditorsQuanex
Kent, WA, United States
Responsibilities: Communicate with customers, national and regional sales managers, and manufacturer's representatives by phone and/or email concerning orders, quotes, returns, shipments, and products. Promptly and accurately process customer orders on the same day they are received, whether via phone, email, or fax. Monitor customer orders and re
Job Source: QuanexSam's Club
Federal Way, WA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubBedrosians
Kent, WA, United States
We are hiring for a Customer Service Rep/Showroom Rep. Are you willing to learn and grow? Are you reliable with an upbeat and energetic, friendly and enthusiastic attitude? If so you just might be the perfect fit for our amazing team! Vision Statement for the Position As a Customer Service Rep/Showroom Sales Representative you enjoy assisting cli
Job Source: BedrosiansWashington Federal
Auburn, WA, United States
Min USD $43,680.00/Yr. Max USD $50,328.00/Yr. Job Summary Love What you do and make a difference . . . We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients. As a CSR you serve a valuable role in our branch by providing a po
Job Source: Washington FederalTacoma, WA, United States
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position(s):
Sea Mar is a mandatory COVID-19 and flu vaccine organization
Customer Service Representative - Posting # 25890
Position Summary:
Full-Time Customer Service Rep position available for our Managed Care Department located at our Tacoma Medical Clinic in Clark County. The Customer Service Representative is responsible for screening all non-insured patients and ensuring that customers newly assigned or wishing to obtain care at Sea Mar are accommodated. They provide public health coverage enrollment assistance, insurance education, and public health coverage case management. Under the direction of the Managed Care Manager and Coordinator, they pro-actively contact customers, assist in the development and distribution of promotional material and engage in community outreach activities.
Essential Duties and Responsibilities
The Customer Service Representative:
Serves as a primary liaison between clients and clinic, focusing on alleviating barriers to service and helping patients establish Sea Mar as their medical home.
Assists with public health coverage program applications, ensures patients have selected a primary care provider, assists in scheduling appointments and identifying other health care services available.
Assists in conducting outreach and participates on all corporate marketing campaigns, and in the distribution of informational / promotional materials approved by the Managed Care Department.
Is responsible for maintaining activity records, submitting progress reports as directed by the Managed Care Department.
Assists in identifying and advocating on behalf of the customer regarding barriers to coverage and or the utilization of health care services.
Strives to increase customer health care service utilization, through education on services covered as well as customer responsibilities and to serve as case managers for families in accessing care.
Assists in meeting established departmental and organizational goals and ensuring that customer access to the Managed Care Department services are maximized.
Maintains skill levels by participating at all mandatory trainings, meeting competency testing requirements, maintaining local site standards, and reporting on health coverage policy changes impacting consumers and or processes.
Performs any and all other duties as may be assigned while adhering to all corporate and departmental policies and procedures.
Education and/or Experience:
High School graduation; AA or BA in Social Services is preferred.
At least 1 year of customer service experience is required; preferably in a health care environment. Additional work experience may be substituted for education, with a minimum of a high school diploma or equivalent required.
The applicant must be able to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
This position must obtain Basic Life Support (BLS) CPR within 90 days of hire date and is required to maintain current BLS CPR throughout employment.
Must be able to communicate effectively with patients and staff in English, Spanish, or Russian, Slavic both orally and written.
What We Offer:
Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:
Medical
Dental
Vision
Prescription coverage
Life Insurance
Long Term Disability
EAP (Employee Assistance Program)
Paid-time-off starting at 24 days per year + 10 paid Holidays.
We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.
How to Apply:
To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Deborah Avila Miranda, Patient Contact Center Supervisor at [email protected]
Sea Mar is an Equal Opportunity Employer
Posted 112/9/2023
External candidates are considered after 12/13/2023.
This position is represented by Office and Professional Employees International Union (OPEIU).
Please visit our website to learn more about us at www.seamar.org. You may also apply through our Career page at https://www.seamar.org/jobs-general.html.
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Email Alert for Customer Service Representative jobs in Tacoma, WA, United States
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