Customer Service Representative

Marietta, GA, United States

We are seeking self-motivated, collaborative, intellectually curious professionals with a strong work ethic to join our team. Our "grow from within" philosophy will prepare you for your next career move within Fiserv. Our Finance department has a tremendous success record and is high profile, interfacing and influencing at the highest levels. You must have influential communication skills with an ability to efficiently communicate the finance story. Our Finance leaders constantly guide our business to increase profitability. Requirements for consideration may include; a Finance or Accounting related degree, Finance/Accounting experience, highly effective data analysis skills, modeling experience is a plus with high proficiency in Excel.

* Full-Time

* Financial Analyst, Staff Accountant, Sr. Financial Analyst, Sr. Staff Accountant, Manager and Director.

* 10-25%, varies by role

**Success Profile**

* Communicator 9

* Influential/Persuasive 10

* Courageous 7

* Results Driven 9

* Deadline Oriented 9

* Versatile 8

10

* Achiever

* Analytical

* Focused

* Leadership

* Problem Solver

* Strategic

* Technologically Savvy

* Detail Oriented

**Benefits**

* **Medical, Vision and Dental Benefits**

Comprehensive benefit plans to suit your unique needs

* **Fuel Your Life Wellness Program**

Resources to elevate your well-being

* **401(k) and Employee Stock Purchase Plans**

When Fiserv performs well, so does your financial health

* **Employee Resource Groups**

Celebrating inclusion in the workplace

* **Paid Time Away**

Providing the time off to manage personal needs

**Responsibilities**

**Requisition ID** R-10241249 **Date posted** 02/16/2022 **City** Marietta **State/Region** Georgia **Country** United States

If you are looking for somewhere that you can take pride in your work, belong to a large organization with great local presence and the feeling of family, have opportunities to earn more than just your base salary through various incentive and recognition programs, and have support in advancing and growing your career, then look no further!

As a Collector, you will be responsible for contacting the proper party (manually or via automatic dialing system), describing the debt and soliciting payment arrangements for the account in compliance with applicable regulations and established policy and procedures.

Work to establish rapport in order to overcome objections and negotiate payment of the debt. Detail all discussions and actions in the collections system or database, confirming payment and finalizing the call. Ensuring successful and timely completion of assigned. Clearly detailing issues for resolution.

Basic Qualifications for Consideration:

High school graduate or equivalent

Minimum 6 months collections or call center experience.

Strong verbal skills along with a professional telephone manner

Knowledge of applicable regulations

Highly motivated by individual performance and compensation

Familiar with computers

Adhere to designated work schedule. Three early days, two late nights. One Saturday or one Sunday each week

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people are not thinking about financial services. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We are Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The companys approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine Worlds Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

This role is not eligible to be performed in Colorado

We offer rewarding careers from coast to coast across the USA! Explore how you can Find Your Forward.