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Head of Brokerage Sales

Austin, TX, United States

About Orchard

Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents.

Headquartered in New York City with an office in Austin and teammates across the US, Orchard has over 400 employees and growing. We have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, Airbnb, Shopify and Sweetgreen. We're proud to be recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work.

About the Role

Orchard is looking for a Head of Brokerage Sales to manage our Brokerage team comprised of Buyer Agents and Listing Agents. In this role, you will be responsible for delivering on revenue goals, creating strategies to drive behaviors that influence customer acquisition targets, supporting agents in delivering consistently stellar service to customers, developing and managing to KPIs, and managing a team of managers and team leads.

In addition, you will be a member of the Sales and Brokerage leadership team responsible for partnering effectively with cross-functional leaders across Mortgage, Sales, Title, Operations, Product and Marketing with the goal of providing a stress-free, simple, and fair way for our customers to buy and sell their homes. The ideal candidate will have hands-on experience leading and building strategy for a consultative, tech-forward sales team and optimizing for customer acquisition.

This is a full time role that will report into the COO and can be based out of New York or Austin, TX, with the option to be remote in the following locations: AZ, CA, CO, CT, DC, FL, GA, MA, MD, NC, NJ, NY, OR, PA, SC, TN, TX, VA, WA, WI.

What You'll Do Here :

Create and implement strategies that deliver on driving customer acquisition

Manage a team of Listing Agent and Buyers Agent managers

Build processes that empower our Listing Agents and Buyers Agents to provide the best customer experience while also reaching our revenue targets

Oversee performance management, hiring and retention processes to ensure a continually high performing team

Collaborate with Inside Sales, Product, Marketing, and other internal teams to achieve business goals

Drive continual improvement both within the team and between internal stakeholders. Ideate, iterate and execute

We'd Love to Hear From You if You Have :

10+ years building successful sales teams with 2+ years being in a real estate environment

5+ years of people management experience with experience managing managers

Proven ability to hire teams in a licensed, regulated environment

A track record of building great partner relationships with other parties in the real estate transaction

Ability to drive results and achieve metrics based goals (i.e. conversion rate goals)

Systems level thinker with the ability to create processes that empower our Listing Agents and Buyers Agents to serve the customer

An educator's mindset towards training and building out the best in our brokerage sales team

Ability to prioritize what to improve first and what to phase for later

Adaptability to thrive in a fast-paced, complex environment with evolving priorities

Strong customer focus

A team player with the ability to take responsibility to personally drive execution and follow through

#LI-SD1 #LI-REMOTE

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

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