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Applied Materials
Santa Clara, CA, United States
Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology
Job Source: Applied MaterialsPDF Solutions
Milpitas, CA, United States
Overview PDF Solutions (NASDAQ: PDFS) offers an end-to-end analytics platform that empowers engineers and data scientists across the semiconductor ecosystem to rapidly improve the yield, quality, and profitability of their products. By combining industry-leading data analytics and professional services with exclusive, differentiated product data g
Job Source: PDF SolutionsAdobe
San Jose, CA, United States
Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies int
Job Source: AdobeAbercrombie & Kent UK
Palo Alto, CA, United States
Come and join one of the world’s leading luxury travel brands. 60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high e
Job Source: Abercrombie & Kent UKNutanix
Santa Clara, CA, United States
Key Responsibilities Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process. Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New
Job Source: NutanixApplied Materials, Inc.
Santa Clara, CA, United States
Global Product Support (GPS) Engineer Senior III - (E3) page is loaded Global Product Support (GPS) Engineer Senior III - (E3) Apply locations Santa Clara,CA time type Full time posted on Posted Yesterday job requisition id R2414417 Key Responsibilities Develop new procedures and Best Known Methods (BKMs) to se
Job Source: Applied Materials, Inc.Spectraforce Technologies
Santa Clara, CA, United States
Job Title: Senior Support Engineer Duration: 6 Months Assignment Location: Santa Clara, CA 95051 Description: Responsible for providing low-level design and development support from initial concept through completion, manufacturing, and end-of-life phases of a project. Responsible for sustaining aspects of the product development life cycle:
Job Source: Spectraforce TechnologiesMindlance
Santa Clara, CA, United States
Job Description: Top 5 Required Skills (These are not preferred skills. If the candidate does not have these required skills, they will be rejected completely) 1.PCB design and rework 2.Design of mechanical enclosures and test assemblies 3.Lab management (documentation required for SDS, maintaining and stocking supplies) 4.Experience with electrica
Job Source: MindlanceSunnyvale, CA, United States
PingCAP is one world-leading, one-stop, real-time HTAP database solution provider, and our mission is to build a database of the future, made by developers and for developers. Now our products TiDB have been trusted by large-scale industry leaders and adopted by over 2000 companies across different industries. Our deep open-source community roots (32,000 stars on GitHub), innovative products, and inclusive culture are what draw passionate and dedicated people to our company.
About the role As a valued member of our Global Support team, your primary responsibility will be to provide remote assistance to customers in resolving TiDB/TiDB Cloud issues. You will play a crucial role in ensuring customer satisfaction by delivering effective and timely support.
Responsibilities 1. Diagnose database issues by collecting relevant logs and monitoring data, determining the root causes of customer problems, and assisting customers in issue resolution. 2. Consult and collaborate with engineers within the team or across teams to address customer issues. 3. Record key issues encountered during work to assist colleagues in enhancing products and improving support experiences. 4. Actively monitor customer satisfaction, identify customer concerns, and manage customer expectations.
Qualifications 1. Bachelor's degree or higher in computer science or a related field from a nationally accredited institution. 2. 3 years or more of experience in database technical support or related roles. 3. Proficiency in the operational mechanisms and management of relational databases such as MySQL/Oracle; experience with NoSQL, NewSQL, or related technologies is a plus. 4. Familiarity with Linux/Unix operating systems, understanding of common database business system architectures, and strong experience in troubleshooting and handling major faults. 5. Strong ability to learn quickly, excellent problem analysis and resolution skills, and the ability to work in a multi-threaded environment; capable of handling urgent situations proactively. 6. Excellent communication skills, a strong sense of work responsibility, and a collaborative spirit within the team. We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. PingCAP also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at PIngCAP.
Email Alert for Senior Global Support Engineer jobs in Sunnyvale, CA, United States
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