Social Services Supervisor_

Feeding Hills

Social Services Supervisor

Full-Time

Hospice of Western & Central Massachusetts - Feeding Hills, MA

Posted 2 weeks ago

We are hiring a Psychosocial/Volunteer/Chaplain and Bereavement Supervisor to join the Hospice of Western & Central Massachusetts team!

Working with our team will give you purpose in your professional and personal life.

Here at Athena Health Care Systems, our employees are the heart of our organization, and we take immense pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we also aspire to be the employer of choice. We strive to create a workplace where your skills and talents are nurtured to allow you to grow within the company.

As the Psychosocial/Volunteer/Chaplain and Bereavement Supervisor, you are responsible for managing all aspects of the provision of patient psychosocial including managing the members of the social work, bereavement, chaplain, and volunteer team. You also establish, implement, and evaluate goals and objectives for social services.

Experience & Education:

+ A Master’s degree in Social Work.

+ At least three (3) years’ management experience preferably in home care operations.

+ Demonstrates an ability to supervise and direct professional and administrative personnel.

+ Knowledge of corporate business management, governmental regulations, and CHAP standards.

+ Demonstrates good communications and public relations skills.

+ Demonstrates autonomy, organization, assertiveness, and flexibility and cooperation in performing job responsibilities.

Duties & Responsibilities:

+ Directs all daily patient social service, bereavement, chaplain and volunteer operations including providing direct oversight of the establishment and implementation of policies.

+ Ensures compliance with all state, federal, and CHAP social service regulatory requirements.

+ Directs the implementation of improved work methods and procedures to ensure social service, bereavement, chaplain and volunteer are delivered in accordance with policy.

+ Ensures seamless home care service delivery by providing direct oversight of coordination of care with other clinical service providers.

+ Assists the Executive Director/Administrator in the preparation of an annual budget for the social service, bereavement, chaplain and volunteer department and monitors allocation of resources according to budgetary limitations.

+ Recruits, selects, orients, and directly manages members of the social service, bereavement, chaplain and volunteer team.

+ Supervises the assessment, planning, implementation, and evaluation of social service, bereavement, chaplain and volunteer care by members team.

+ Assures proper documentation of social services in clinical records in compliance with state, federal, and CHAP standards.

+ Provides leadership in strategic planning including identifying opportunities for additional or improved services to address unmet customer needs.

+ Maintains comprehensive working knowledge of the field of social service, bereavement, chaplain and volunteer and shares information with appropriate organization personnel.

+ Maintains comprehensive working knowledge of Hospice of Western and Central Massachusetts contractual relationships and ensures that social service, bereavement, chaplain and volunteer services are delivered according to contract provisions.

+ Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Hospice of Western and Central Massachusetts.

+ Plans and implements Inservice and continuing education programs to meet the development needs of social service, bereavement, chaplain and volunteer personnel.

+ Actively participates in quality assessment performance improvement teams and activities.

About Athena Health Care Systems:

Athena Health Care Systems, headquartered in Connecticut, has been a pioneer in delivering exceptional healthcare services since its establishment in 1984. Operating nursing homes across Connecticut, Massachusetts, and Rhode Island, Athena stands out as one of the premier and highly regarded providers of skilled nursing centers in Southern New England. Through our commitment to improving both the lives of our residents and the quality of our environments, we have transformed our managed facilities into thriving communities where residents enjoy an enhanced quality of life, and employees find a fulfilling and supportive work environment.

Become a vital part of our team committed to delivering exceptional care to the residents we serve.

Athena’s Benefits:

+ Competitive and Weekly Pay

+ Holiday Pay for Hourly and Salaried Employees

+ Overtime Pay for Hourly Employees

+ Career Advancement Opportunities

+ Exclusive Employer Discount Program

Benefits Available for Eligible Team Members:

+ Employer Paid Life Insurance

+ 401(k) with Employer Match

+ Vacation and Personal Time

+ Health, Dental, and Vision Insurance

+ Health insurance among the lowest employee contributions in the state (Employee Contributions as low as $12.00 for singles & $39.00 for families)

We are an equal-opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Athena Health Care Systems and its managed centers follow federal and state mandatory guidelines regarding staff vaccinations; our vaccination policy requires all newly hired staff, regardless of position or work location, to be fully vaccinated against COVID-19 unless they receive an approved exemption from Athena, except where prohibited by state law.

Job Features

Job CategoryHospice, Social Services