ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Leader Communications
Memphis, TN, United States
Job Description Job Description Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support by completing all of the technical telecom tasks requested by IRS Program Managers. Individuals must be able to attain and maintain a valid US Government Public Trust security clearance to
Job Source: Leader CommunicationsLeader Communications
Memphis, TN, United States
Position Summary The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support by completing all of the technical telecom tasks requested by IRS Program Managers. Individuals must be able to attain and maintain a valid US Government Public Trust security clearance to be retained in the position. Du
Job Source: Leader CommunicationsThe University of Tennessee Health Science Center (UTHSC)
Memphis, TN, United States
· Involvement in various phases of research, design and development of dashboard and user interface in a collaborative environment · Supporting the requirement analysis, storyboard, design, prototyping and development · Conducting research activities on field study interviews and observations, participatory design, user interaction a
Job Source: The University of Tennessee Health Science Center (UTHSC)NESCO Inc
Memphis, TN, United States
URGENT NEED! This role has the potentialto convert to FTE for the right candidate. Job Responsibilities: Completing Physician/Facility Adds and Updates - Entering/Updating data from ticketing system request into HomeCare HomeBase application Making updates in HomeCare HomeBase to patient data based on requests through ticketing system Process
Job Source: NESCO IncMLGW
Memphis, TN, United States
MLGW is the nation's largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, inc
Job Source: MLGWMLGW
Memphis, TN, United States
MLGW is the nation's largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, inc
Job Source: MLGWMemphis Light, Gas, & Water
Memphis, TN, United States
Job Description - Computer Software Specialist 3 (240000EY) Computer Software Specialist 3 - ( 240000EY ) Description MLGW is the nation’s largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering relia
Job Source: Memphis Light, Gas, & WaterFirst Horizon Bank
Memphis, TN, United States
Location: On site at location listed in job posting. SUMMARY Provides timely, customer-service oriented support to end users on a variety of PC, Printer/Copier, Server, Network, and Application issues. Responds to issues reported via a ticketing system, and documents work within that system. Acquires and documents knowledge, both technical and in
Job Source: First Horizon BankMemphis, TN, United States
Job Title Computer User Support Specialist Location IRS - TN - Memphis, 38118 US (Primary)
Education High School Job Description **Job Title: Computer User Support Specialist**
**Location: Memphis, TN**
**Term:** Full Time
**Clearance Level: Background Investigation**
**Program: IRS**
**Job Summary:**
IRS User & Network Services (UNS)/Enterprise Field Operations (EFO) provides Deskside Services support to approximately 100,000 customers nationwide. Centuria has been awarded a contract to support the IRS EFO by providing operations and maintenance support to its nationwide end user community. Centuria is looking for qualified candidates that can provide incident management/trouble ticket support, resolve end user IT issues, support distribution of IT assets and refresh laptop/desktop computers.
Deskside technicians shall provide on-site support for incident management by delivering professional resolution of IRS end-user incidents & problems. The technicians shall provide end-user support, troubleshooting assistance to resolve end-user incidents, and coordinate with other IT organizations or vendors to resolve end-user incidents. Deskside support is intended to provide physical touch deployments of hardware & software, but there are times when deskside technicians shall use remote tools to remediate any incident that occurs.
**Responsibilities:**
* Receipt of trouble tickets through the KISAM system.
* Execution of problem determination and resolution.
* Provide timely updates in the KISAM system that is informative of the work performed on the assigned ticket.
* Perform loading of above-baseline software and perform quality control steps to ensure the systems have the required configuration and software.
* Perform peripheral repairs and maintenance.
* Provide informal customer instruction and confirm customer satisfaction.
* Correction of discrepancies identified, and root cause analysis to prevent future discrepancies.
* Relocation of computer equipment
* Mapping network drives
* Transferring customer data from machine to machine
* Installing printers
* Researching various outlets to find solutions to problems
* Determine which tools are most appropriate to use
**Qualifications:**
* Minimum of one year providing IT support in an enterprise environment
* Understanding of Windows operating system and settings
* Use and operation of a ticketing system such as Remedy
* Must possess excellent communications and customer support skills
* Candidates will be responsible for supporting regional and local offices with limited number of IT personnel. Hence, candidates must be motivated and self-starters
* Candidate must be able to pass a background check
#J-18808-Ljbffr
Computer User Support Specialist jobs in Memphis, TN, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.