MARKETING ASSOCIATE

Seattle, WA, United States

SIHB Core Competencies

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization.

Commitment to Indigenous and Organizational Values : Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do.

Accountability: All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.

Collaboration : SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values, and Theory of Change.

Communication : We practice effective and clear communication with staff, relatives, teams and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making.

Customer Service Orientation : All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Position Summary

As a Marketing Associate II for Seattle Indian Health Board, you will play a crucial role in promoting our mission and vision to the community. You will collaborate with our marketing team to develop and execute strategies that effectively communicate our services, values, and commitment to culturally attuned care. Your efforts will contribute to increasing awareness, expanding our relative (patient) base, and community involvement. Our Indigenous Knowledge Informed Systems of Care Model informs all we do, including our marketing efforts. You will need to be innovative and understand the importance of integrating our model into our daily work.

Organizational Structure/Reporting Relationships: Th is position reports directly to the Marketing Manager and is a member of the Communications team.

Organizational Responsibilities

Hold Indigenous values and practices with respect and integrity.

Hold yourself accountable to the highest standard by being resourceful, innovative, creative, and solutions oriented.

Actively participate in organizational activities with the understanding that success is achieved through teamwork.

Recognize that communication is central to the organization’s success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others best intentions in mind.

At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best. Serve the needs of our Relatives first by delivering the highest quality, professional, responsive, and innovative care.

Job Responsibilities

Assist in the development and implementation of marketing plans and strategies that align with our mission and vision.

Collaborate with the marketing team to create engaging content, including social media posts, blog articles, newsletters, and promotional materials, ensuring they are culturally-attuned and resonate with our audience.

Support the maintenance and management of the company website, ensuring accurate and up-to-date information.

Assist in planning and coordinating community events, health fairs, and outreach programs to enhance visibility and community involvement.

Contribute to the tracking and analysis of marketing performance metrics to assess the effectiveness of campaigns and strategies.

Stay informed about industry trends, cultural nuances, and healthcare developments to ensure our marketing efforts remain relevant and effective.

Complete office tasks associated with projects, such as preparing materials, ordering supplies, and other duties as needed.

Job Qualifications

Education: Bachelor’s degree in Marketing, Communications, or related degree. Experience in marketing, communications or a closely related field can be substituted for educational requirement provided that the applicant has demonstrated experience in relevant skills.

Experience : 1-3 years of experience in communications or a related field preferred. Proficiency in PC skills and applications (MS Office - especially Outlook, Word, Excel, and PowerPoint) and experience working with graphics, spreadsheets, and data entry. Experience using current forms of social media (Facebook, Twitter, LinkedIn, YouTube). Experience working with American Indian and Alaska Native communities.

Additional Experience that would be beneficial [or willingness to learn] : Adobe Creative Cloud (especially Acrobat Pro, InDesign, Photoshop, Illustrator), Hootsuite, Loomly, Constant Contact, WordPress, video recording/editing/production.

Knowledge/Skills/Abilities

Excellent attention to detail and organizational skills.

Strong Written And Verbal Communications Skills Required.

Ability to manage multiple projects and tasks and develop timelines/checklists for executing activities and events.

Demonstrated ability to work independently.

Ability to take direction from more than one person and willingness to receive and respond to constructive feedback.

Good problem-solving and decision-making skills.

Working knowledge of health and social issues facing American Indians and Alaska Natives and a desire to promote the delivery of appropriate health information, programs and services to this population.

Establish and maintain effective working relationships with associates, leadership, public officials, and representatives of other agencies and organizations, and with the public.

Prioritize tasks, work under pressure, and meet deadlines.

Work occasional evening and weekend hours, although majority of work will be performed during regular business hours.

Necessary Special Requirements

Successful completion of the SIHB background check.

Work Environment: Office hours are currently 4-10 work schedule worked between Monday-Friday. The position requires all work to be performed on-site. Not eligible for remote work.

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