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Renaissance Newport Beach Hotel
Newport Beach, CA, United States
About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,
Job Source: Renaissance Newport Beach HotelHuntington Hotel
, CA, United States
**Job Title: Front Desk Supervisor** **Overall Responsibilities** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While perfor
Job Source: Huntington HotelAzul Hospitality
Los Angeles, CA, United States
Job Details Job Location Residence Inn Los Angeles LAX - Los Angeles, CA Position Type Full Time Salary Range $21.14 - $23.14 Hourly Job Shift Any Job Category Hospitality - Hotel Description POSITION PURPOSE Assist the Front Office Manager in the daily operations of the Front Desk Department and Guest Service areas. Ensure that the front d
Job Source: Azul HospitalityMeyer Jabara Hotels
, DE, United States
**Job Description** The Hilton Wilmington Christiana is looking for a Front Desk Supervisor to join the team and grow within the company!The Front Desk Supervisor's primary function is to assist the Director of Front Office with the daily operations of the Front Office. He or she acts as a supervisor to all Front Office personnel, assist with guest
Job Source: Meyer Jabara HotelsHomewood Suites Long Beach Airport
Long Beach, CA, United States
Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they
Job Source: Homewood Suites Long Beach AirportWestin Long Beach
Long Beach, CA, United States
Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint
Job Source: Westin Long BeachAimbridge Hospitality
El Segundo, CA, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: + At least 2 to 3
Job Source: Aimbridge HospitalityTharaldson Hospitality
Cypress, CA, United States
SUMMARY Coordinates the front office activities of the hotel and provides support to the General Manager by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abi
Job Source: Tharaldson HospitalityLong Beach, CA, United States
Job Summary:
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.
Responsibilities:
QUALIFICATIONS:
At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must have a valid driver's license for the applicable state.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Set the standard for guest relations at the Front Desk.
Obtain all necessary information when taking room reservations.
Monitor all V.I.P. and special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and execute all relevant phases of the front desk computer system.
Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
Be aware of all rates packages and promotions currently underway.
Be familiar with all in-house groups.
Be aware of all closed out and restricted dates.
Follow and enforce all Aimbridge Hospitality hotel credit policies.
Be able to perform all duties of Front Desk Agent.
Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.
Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.
Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).
Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.
Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
Ensure the maximization of room revenue through Rooms Merchandising.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting planning and execution.
Help maintain productivity levels at or above budgeted standards.
Perform any other duty as required by management.
Assist in training of new hires and current associates on a regular basis.
Attend meetings as required by management.
Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay ! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Compensation Min:
USD $16.40/Hr.
Compensation Mid:
USD $20.50/Hr.
Compensation Max:
USD $24.60/Hr.
Email Alert for Front Desk Supervisor jobs in Long Beach, CA, United States
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