Clinical Programs Specialist

Santa Barbara, CA, United States

Description

SALARY

$76,411.55 - $91,749.80 Annually

We are currently accepting applications to fill one (1) full-time Clinical Programs Specialist in Santa Barbara Emergency Medical Services Agency, a division of the Public Health Department. The County classification title is Department Business Specialist I.

* Civil Service Rule 1414. Appointment to Fill Vacancy During Leave of Absence. 1414 vacancies may occur as a result of a leave of absence and the duration of the appointment shall be subject to the return of the individual who is on leave. A person who is appointed to a position under Civil Service Rule 1414 may be able to transition into a regular position in the classification without re-application or re-testing, depending on the performance of the appointee and the needs of the department.

Please select the location(s) you would like to be considered for current and future vacancies. If you qualify for this position, pass the required selection steps and are in the area of selection, then your name may be sent to the hiring manager(s) of the vacancy location(s) where you have expressed that you are willing to work.

BENEFITS: The County of Santa Barbara offers generous benefits. Click on the Benefits Tab above or CLICK HERE to view more information.

In addition, applicants from other public sector employers may qualify for:

* Retirement reciprocity

* Time and service credit towards for an advanced vacation accrual rate

POSITION: Under general direction, supports departmental staff in the proper and efficient application of business process, fiscal, and/or information system analysis in order to improve the service delivery of programs; analyzes and reports on program requirements and performance; and performs related duties as required.

Distinguishing Characteristics: Department Business Specialist I/II is a professional-level, flexibly-staffed classification series. Department Business Specialist I is the entry level and may lead but would not typically supervise staff. Department Business Specialist II is the journey level and may be assigned supervisory responsibilities over other professional staff. Incumbents are expected to be knowledgeable in department business processes and at least one of the following: critical program regulations; governmental fiscal record keeping - including budget, contract, and grant preparation and monitoring; or automated systems.

The IDEAL CANDIDATE will possess:

* Regulatory Knowledge: Expertise in analyzing rules, regulations, and legislation to understand their impact on EMS processes and compliance requirements.

* Policy Development Skills: Ability to support the creation and revision of policies and procedures to enhance service levels, reduce costs, and ensure effective implementation.

* Strong Communication: Excellent verbal and written communication skills to effectively interact with EMS System partners and present data clearly to assist in decision-making.

* Analytical Abilities: Proficiency in researching and validating business process requirements and critical success factors, and in preparing response strategies based on data analysis.

* Organizational Skills: Strong ability to manage and coordinate the publication and dissemination of procedural materials, ensuring they are clear and accessible to all stakeholders.

About the Program:

The Santa Barbara County Emergency Medical Services Agency (SBCEMSA) is a division of the Santa Barbara County Public Health Department. Our paramount objective is to deliver swift and proficient emergency medical care to our community. As a pivotal hub in the local healthcare system, we prioritize a high level of clinical proficiency in all aspect of the EMS system. From coordinating ambulance services to advancing medical protocols, our agency is at the forefront of saving lives and mitigating emergencies. Join our esteemed team of dedicated professionals committed to excellence and compassion. Whether you're an experienced paramedic or an aspiring emergency responder, embark on a rewarding journey with us to serve and protect our community during its most critical moments. CLICK HERE to find out more about the Emergency Medical Services Agency.

CLICK HERE to learn more about the County of Santa Barbara Public Health Department

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Examples of Duties

* Researches and analyzes rules, regulations, legislation, and procedures to determine their impact on departmental processes, reporting, and fiscal requirements; and identifies and validates business process requirements, critical success factors, and fiscal, technological, and environmental constraints and assumptions.

* Supports the development of written procedures to implement adopted policy or to clarify and describe standard practices; supports the development or revision of policies and procedures to support new processes and systems, reduce costs, enhance revenue, and maximize service levels; supports the evaluation of organizational impact of changes; prepares response strategies; designs and improves forms; and support the coordination publication and dissemination of such material.

* Effectively communicates with EMS System partners in the execution of job duties.

* Participates in meetings and presents data to assist managers in making operational and administrative decisions.

Employment Standards

* Possession of a bachelor's degree in business administration, Health Science, or in a specific area of study related to assignment; OR,

* Possession of an associate's degree in business administration, Health Science, or related field AND two years of experience that would demonstrate basic knowledge of (a) fiscal management, budgeting, grant preparation and monitoring, and contract management; (b) automated systems; or (c) program business systems used by the hiring department; OR,

* Four years of experience that would demonstrate basic knowledge of (a) fiscal management, budgeting, grant preparation and monitoring, and contract management; (b) automated systems; or (c) program business systems used by the hiring department; OR,

* A combination of training, education, and/or experience that is equivalent to one of the employment standards listed above and that provides the required competencies.

COMPETENCIES

* Business Knowledge/Technical Skills

* Knowledge of business systems

* Knowledge of and ability to use one or more program, fiscal, or automated systems to meet the business needs of a department

* Process Management

* Ability to identify and implement improvements to business processes and systems to achieve greater efficiency and effectiveness using logic and other disciplined methods for problem solving and evaluation

* Ability to compile and analyze information, develop recommendations, draw conclusions, and project consequences of actions and recommendations

* Ability to communicate effectively with all levels of staff and other organizations

* Action Orientation

* Ability to plan, organize, manage, and facilitate meeting multiple and conflicting deadlines

* Ability to anticipate the unexpected and resolve issues to achieve goals

* Ability to make decisions in a timely manner

* Creativity

* Ability to demonstrate innovation in service delivery

* Customer Focus

* Ability to solicit and consider the ideas of others before making decisions regarding the delivery of services that meet customer needs and program requirements

* Ability to incorporate customer suggestions into process improvement

* Ability to establish effective relationships with customers and gain their trust and respect

* Directing

* Ability to lead the work of others; plan, organize, and delegate work; and evaluate results

* Ability to encourage collaboration and teamwork

Additional Qualifications:

Some assignments may require incumbents to possess some or all of the following:

* Current technical or professional knowledge of the complex principles, methods, standards, and techniques associated with the scope of work of a recognized profession.

* Possession of license(s) and/or certifications associated with the assignment.

Supplemental Information

* Review applications to determine those applicants who meet the employment standards.

* Application Ranking: Applications that meet the employment standards will be evaluated and scored. Candidates' final score and rank on the eligibility list will be determined by the information provided on their application. This process may be eliminated if there are fewer than 11 qualified candidates.

Candidates must receive a percentage score of at least 70 on the Application Ranking to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI. Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive written notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list.

Veteran's preference credit: is applicable for this recruitment (5 points for veterans, 10 points for disabled veterans). To be eligible for this credit, you must be applying for this position within five years from your most recent date of: (1) honorable discharge from active military service; or, (2) discharge from a military or veterans' hospital where treatment and confinement were for a disability incurred during active military service; or, (3) completion of education or training funded by a Federal Educational Assistance Act. No time limit exists for veterans with 30% or more disability.

To receive veteran's preference points, you must: (1) check the Veteran's Preference Points box on the employment application form, (2) submit a copy of your Form DD214 to the Human Resources Department on or before the closing date, and (3) pass all phases of the examination process. The preference points will be added to your final test score.

REASONABLE ACCOMMODATIONS: The County of Santa Barbara is committed to providing reasonable accommodation to applicants. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source, such as a Medical Provider, or learning institution.

Recruiters will communicate with applicants by e-mail during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines.

The Public Health Department (PHD) requires all employees working in direct contact with patients or clients in a high-risk environment to comply with the PHD Employee Immunizations policy. This can be accomplished by providing documentation of immunizations, submitting laboratory immune titers demonstrating adequate immunity, or obtaining required vaccinations. A list of requirements, based on the specific program, will be sent at the time an offer letter is presented to the selected candidate(s) and initial documentation will be required at this time.

Conditional Job Offer: Once a conditional offer of employment has been made, candidate will be required to successfully complete a background check, which includes a conviction history check, and satisfactory reference checks. The appointee will be subject to a post-offer medical evaluation or examination. The appointee must satisfactorily complete a one-year probationary period.

Disaster Service Workers: Pursuant to Governmental Code section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.

STATEMENT OF COMMITMENT

The County of Santa Barbara is dedicated to cultivating and sustaining an environment that exhibits equity and inclusion everywhere, and at all levels of our organization. The County believes equity is a fundamental principle that must be imbedded in policies, institutional practices and systems. The County recognizes the negative impacts of systemic racism and is committed to eliminating the barriers affecting our Black, Latinx, Indigenous, and Asian community members, as well as people of other diverse racial and ethnic backgrounds. We envision a world where society and its systems (e.g. education, criminal justice, and health care, housing the economy) are just, fair, and inclusive, enabling all people to participate and reach their full potential.

We celebrate community and employee diversity, strive for inclusion and belonging, and promote empowered participation. We aspire to build a workforce that is reflective of these values and the communities we serve. We are proud to be an equal opportunity employer and will resolutely uphold federal, California state law and/or Santa Barbara County ordinances.

We believe equity and inclusion are vital to fulfill the County's mission and to embody a culture of "One County, One Future." Expanding the full range of employee talent allows the County to deliver our best to all our community members.

We believe in the dignity and humanity of all people. We strive for a healthy and prosperous society that promotes all people having equitable access and opportunity.

APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: 07/05/2024, by 4:59 p.m. PST; Applications and job bulletins can be obtained 24 hours a day at www.sbcountyjobs.com.

Farrah Medrano, Talent Acquisition Lead

Public Health Department, [email protected]