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BankTalent HQ
Santa Monica, CA, United States
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative en
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Santa Monica, CA, United States
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Job Source: Bausch HealthBausch Health
Santa Monica, CA, United States
Join a team! We are a global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes. We develop, manufacture and market a range of products, primarily in gastroenterology, hepatology, neurology, dermatology, medical aesthetic devices, international pharmaceuticals. Our 7,000 employees share
Job Source: Bausch HealthSanta Monica, CA, United States
** Branch Service Manager - Santa Monica, CA**
****
New California Bank & Trusts relationship-centered culture is achieved by providing our associates with the tools, training and opportunities to build the best possible relationships with our customers, and with each other. Our workplace culture values each associates unique experiences, background and perspectives and provides a collaborative environment for all associates to grow and thrive.
California Bank & Trust has been helping Californians and their businesses grow and prosper for nearly 70 years. Today, were among Californias leading banks with more than $11 billion in assets and over 80 branch offices located throughout the state.
We are looking for a seasoned **Branch Service Manager in Santa Monica, CA**. This role focuses on managing the branch service, sales, and operations functions.
**Essential Functions:**
* Responsible to manage the branch service, sales and operations functions to achieve the strategic goals of the branch in coordination with a Branch Manager or Business Center Manager.
* Responsible to perform the following tasks and/or regularly makes substantially weighted recommendations regarding: interviewing, selecting, hiring, performance evaluations, advancement and termination of employees.
* Responsible for training, coaching and mentoring employees.
* Provides leadership and training for the sale and referral of bank products and services.
* Responsible to resolve and respond to client service issues, complex client complaints and questions.
* Directs the work of managed employees.
* May schedule and set hours of work.
* Maintains production or sales records for use in supervision and/or performance management of employees, appraises employee productivity and efficiency.
* Recommends promotions or other changes in employee status, handles employee complaints and grievances, disciplines employees.
**The Ideal Candidate will have the experience necessary to:**
* Requires a high school diploma and 2+ years experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience. A combination of education and experience may meet requirements.
* Knowledge of the banking industry, processes, procedures, regulations and products.
* Knowledge of lending process and procedures.
* Strong customer service, relationships building, sales and management skills.
* Able to handle various client concerns and problems.
* Must have good communication skills, both verbal and written.
* Knowledge of computer programs, i.e. word processing, spreadsheets etc.
* Ability to set and maintain high quality work standards.
* Ability to lead a group.
* Ability to deal effectively with people in various job capacities.
* Excellent problem solving and communication skills.
**Benefits**
* Medical & Dental Insurance & Vacation & Profit Sharing - START DAY ONE!
* Remote Work and/or Hybrid Work Schedules Available.
* 401(k) plan, competitive compensation in line with work experience.
* Most roles eligible for sales bonuses + monthly incentives and/or annual discretionary bonus, some roles include mileage + travel time pay, and/or parking waivers (must meet eligibility requirements
* Paid Training, Paid Vacation, Paid Holidays, and promotional opportunities offered from within
* Tuition Reimbursement for qualifying employees
* Stable Employer, we are a division of Zions Bancorporation and included in the S&P 500 & NASDAQ Financial 100 indices.
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Email Alert for Branch Service Manager - Santa Monica, CA jobs in Santa Monica, CA, United States
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