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Cowboys Fit
Frisco, TX, United States
Job Title: Member Services Team Company: Cowboys Fit Directly Reports to: Operations Manager Department: Operations POSITION OVERVIEW Welcome to the Member Services Team at Cowboys Fit. You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall s
Job Source: Cowboys FitCowboys Fit
Plano
Job Description Job Description Job Title: Member Services Team Company: Cowboys Fit Directly Reports to: Operations Manager Department: Operations POSITION OVERVIEW Welcome to the Member Services Team at Cowboys Fit. You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doi
Job Source: Cowboys FitCrunch Fitness - CR Holdings
Plano
Job Description Job Description Front Desk Associate Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tr
Job Source: Crunch Fitness - CR HoldingsScenthound
Frisco, TX, United States
Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Medical, dental, and vision insurance benefits Merit-based pay increases Paid Vacation Complimentary service membership About the Position: The Sales & Front Desk Associate is a
Job Source: ScenthoundDSE Hockey Centers LP
Richardson
Job Description Job Description Description: JOB SUMMARY: Responsible for educating and assisting customers with all in-house programs as well as issuing rental skates, billing guests, and processing registrations. This position is not eligible for remote work. ESSENTIAL FUNCTIONS: • Greet and welcome each customer • Record sales transactions, pr
Job Source: DSE Hockey Centers LPCrunch Fitness - CR Holdings
Frisco
Job Description Job Description Front Desk Associate Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 50+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tr
Job Source: Crunch Fitness - CR HoldingsCrunch Fitness
Plano, TX, United States
Front Desk Associate Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous opportunity for growth
Job Source: Crunch FitnessEmler Swim School
Frisco, TX, United States
Are you looking for an exciting job that keeps you connected with children and their families? Join Emler Swim School as a Front Desk Associate! Welcome our customers and their children with excitement into our swim school and assist families with current enrollments and new registrations for swim lessons. This role is for candidates with a passion
Job Source: Emler Swim SchoolFrisco
Job Description Job Description Job Title: Member Services Team
Company: Cowboys Fit
Directly Reports to: Operations Manager
Department: Operations
POSITION OVERVIEW
Welcome to the Member Services Team at Cowboys Fit. You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.
KEY RESPONSIBILITIES:
Our Member Services Team is the heartbeat of our club. You will be responsible for:
Ensuring that all members and guest check in and have active memberships
Overseeing guest and member traffic flow
Collecting dues and updating billing when appropriate
Monitoring and addressing membership alerts
Assisting members and guests with all inquiries and concerns
Reporting all issues in a timely manner
Contributing to maintaining the club-wide standards of cleanliness
Answering phone calls and directing the appropriately
Helping integrate members into the club (completing profile, taking photos, distributing barcodes)
Assisting other departments when necessary
Attending all required meetings
Maintaining an active and working knowledge of Cowboys Fit as a company, as well as all services and promotions
Being proficient in policies ad directives as outlined in the Member Services Playbook
WORK SCHEDULE
Work hours are scheduled and made available to employees by the Operations Manager. Your Supervisor will give you more details about where to access your schedule.
Employees are required to:
Keep availability up to date for each day of the week
Request time off at least two weeks in advance
Notify your manage of any shift changes or swaps (Once the schedule has been posted, your shift is your responsibility
REQUIRED QUALIFICATIONS:
1) Knowledge, Skills & Abilities:
General understanding of Fitness Industry
Ability to work with computers
Excellent customer service and interpersonal communication skills
Independent, self-starter with strong organizational skills
Must be a team player
Adhere to meal and rest break periods and must clock in and out for all shift times
2) Minimum Certifications/Education:
Must complete company HR trainings
3) Minimum Experience:
1-2 years customer service experience preferred
4) Physical Requirements:
Must be able to lift 45 pounds
Typing, using the telephone and computer mouse
Frequent sitting, standing, walking, and stair climbing
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Email Alert for Front Desk Associate jobs in Frisco
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