Senior Change Management Consultant

Tulsa, OK, United States

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

Job Summary

This role will partner with internal and external stakeholders through change management processes and practices related to HR initiatives. This role is responsible for developing and implementing communications and change management strategies for department objectives and outcomes.

Job Profile Summary

Responsible for partnering with internal and external stakeholders through change management processes and practices related to Human Resources (HR) initiatives. Develops and implements communications and change management strategies for department objectives and outcomes.

Essential Functions And Responsibilities

Evaluates and assesses for change readiness and impact.

Participates in planning and implementation of department-initiated change management strategies and programs which may include support for ongoing monitoring.

Implements and manages change activities using structured change management methodologies and supports change management activities throughout the department and organization.

Cultivates relationships with various partners to implement change plans, resolve issues, and manage resistance.

Identifies and minimizes resistant behaviors from employees and stakeholders who are impacted by these changes.

Partners with project teams to assist with developing change strategies and coordinates with those responsible for appropriate training strategies and training execution.

Assists with change analysis and change impact assessments to determine the communications risks/mitigations and benefits associated with changes resulting from HR business transformation initiatives.

Collaborates with internal and sometimes external stakeholders to formulate change management communications plans and activities to support change initiatives for the department. Such communications will facilitate awareness, understanding, and adoption of change.

Assists with managing evolving communication governance approach and process.

Monitors, reviews, and coordinates communications requests and needs, partnering with centers of excellence and corporate communications, for alignment with strategic plans, priorities, and change initiatives with oversight of version control, review, and approval process.

Assists with composing and managing department communications including talking points and/or speeches for CHRO and provides input and assistance with event content and talking points.

Monitors progress of change plans, implements process enhancements as needed, engages in various communication methods, collects feedback, evaluates results, and adjusts plans as needed.

Actively tracks progress towards achieving change management milestones including, but not limited to, stakeholder engagement, organizational readiness activities, end-user impact assessments, and risk mitigation.

Education

Associates or Bachelors in Business, Change Management or related discipline or a combination of formal education and the following experience preferred:

Experience

This role is typically attained with a minimum of one year experience with change management methodologies preferred and a minimum three years of experience in Human Resources, Change Management, Business Innovation, or Business Transformation.

Licenses and Certifications

Change Management Certification preferred.

Knowledge, Skills, And Abilities

Knowledge of: and understanding of organizational change management.

Ability to: utilize strong communication and organizational skills.

Ability to: collaborate while working independently and effectively with cross-functional teams.

Ability to: utilize critical thinking skills and have intellectual curiosity.

Ability to: develop and maintain effective working relationships.

Ability to: be self-directed, resourceful, prioritizing multiple assignments with competing deadlines.

Ability to: use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans.

Ability to: utilize a computer and relevant applications (i.e. Excel, Word, PowerPoint, Teams).

Strength Factor Rating - Physical Demands/Requirements

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

Walking: Moving about on foot (Frequently)

Sitting: Remaining in a seated position (Constantly)

Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

Climbing: Ladders, Stairs (Occasionally)

Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

Crawling: Moving about on the hands and arms in any direction (Occasionally)

Reaching: Extending hands and arms in any direction (Constantly)

Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

Hearing: Perceiving the nature of sound by the ear (Frequently)

Tasting/Smelling: (Occasionally)

Near Vision: Clarity of vision at 20 inches or less (Constantly)

Far Vision: Clarity of vision at 20 feet for more (Frequently)

Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

Employee is subject to inside environmental conditions

Working Conditions

Well lighted, climate controlled areas (Constantly)

Frequent repetitive motion (Constantly)

CRT (Computer Monitor(s)) (Constantly)

Travel

Travel to other locations required.

Driving

Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [email protected] or call 1-855-663-6547 .

Expected Salary Range

$84,000.00 - $126,000.00

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