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Element Science, Inc.
Redwood City, CA, United States
At Element Science, we believe in a future free from the threat of sudden cardiac arrest. Join our dedicated team to help create a safer, healthier world for all. Be you. Don’t filter who you are. It’s why we hired you. How you show up matters. Have pride and be accountable in everything you do. Be curious. Challenge yourself to expand your way
Job Source: Element Science, Inc.Element Science
Redwood City, CA, United States
SHIPPING COORDINATOR THE COMPANY: Element Science, Inc. is a medical device and digital health company focused on developing solutions at the intersection of clinical-grade wearables, machine learning algorithms, and lifesaving therapies in order to address leading causes of death and hospitalization in patients with heart disease, primarily as t
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Job Source: Legrand NAIndotronix International Corporation
Redwood City, CA, United States
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Job Source: Indotronix International CorporationRedwood City, CA, United States
SHIPPING COORDINATOR
THE COMPANY:
Element Science, Inc. is a medical device and digital health company focused on developing solutions at the intersection of clinical-grade wearables, machine learning algorithms, and lifesaving therapies in order to address leading causes of death and hospitalization in patients with heart disease, primarily as they transition from the hospital-to-home. By putting the needs of patients and physicians first, our personalized digital devices, which are designed for function, comfort, and ease-of-use, aim to redefine the paradigm of care for these patients. Our first product, a wearable patch defibrillator, is initially targeted at treating the more than 500,000 patients in the US with an elevated temporary risk of potentially experiencing a lethal heart rhythm. Based in San Francisco, our funders include Third Rock Ventures, Google Ventures, Deerfield Healthcare, Qiming Venture Partners USA, Cormorant Asset Management, and Invus Opportunities.
SUMMARY OF ROLE:
The Durable Medical Equipment (DME) Shipping Coordinator will report directly to the Warehouse Supervisor. This team member is responsible for the coordination and oversight of DME orders once they are placed. This position is the point person with customer service, warehouse supervisor, and the warehouse shipping staff to ensure accurate and timely orders.
RESPONSIBILITIES:
Act as a liaison between the Customer Service department and Field Clinical Representatives (FCRs) to facilitate the timely and accurate fulfillment of DME orders.
Coordinate delivery times and dates with carriers and customer service/end users.
Assist in managing delivery changes or reroutes to another FCR per Customer Service's requests.
Engage in inventory availability discussions with customer service and warehouse operations.
Manage FCR fulfillment selection for all orders, ensuring smooth order delivery.
Provide the completed packing slips to Finance and Customer Service departments for payment and timely invoicing.
Develop written procedures for customer services and product fulfillment.
QUALIFICATIONS:
1-2 years of experience in the DME/Healthcare/Med Device industry (preferred)
Customer Service Oriented
Proficient in MS Office applications and ability to learn department and job-specific software systems.
Demonstrate organizational skills.
Demonstrate effective verbal and written communication skills.
Demonstrate analytical skills when problem-solving.
Demonstrate high attention to detail and a high degree of accuracy
BENEFITS:
Element Science offers a very competitive salary and benefits package including, but not limited to:
Stock Options
90% employer-paid medical, dental, and vision insurance
Company-paid Basic Life Insurance
401(k) retirement plan (Traditional and Roth)
Competitive Paid Time Off
Paid Holidays
FSA (Flexible Spending Accounts)
HSA (Health Savings Account)
Employee Assistance Program through PEO
The salary for this non-exempt level position will be based on experience and qualifications within an established pay range.
Pay range: $25.00 - $30.29 per hour
Element Science is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors prohibited by local, state, or federal law.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.We are not able to sponsor individuals for employment visas for this job. At this time, we are unable to offer relocation assistance at Element Science.
Shipping Coordinator jobs in Redwood City, CA, United States
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