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Director of Memory Care

, MD, United States

Statement of Job:

The Solana Garden Director shall be responsible for the total care of the Memory Care residents. Duties include but are not limited to the following:

Care Management

Conduct initial Needs and Risk assessments prior to move-in.

Conduct reassessments quarterly and with change of condition.

Communicate with ED and family when a level of care change is indicated.

Track monthly weights, vital signs on all residents; intervene as required.

Oversee all dementia programs by daily rounds and clinical supervision.

Develop alliances with Third Party Providers and meet with them regularly to discuss at-risk residents and those on case load.

Attend to all residents with emergency medical needs and train staff to follow emergency medical

protocols; audit compliance with emergency alert system.

Monitor the recording of all relevant information to Communication Log and resident record, to include Monthly Summaries when required.

Maintain resident files in compliance with state guidelines; audit/thin resident records according to

established schedule.

Medication Management

Oversee pharmacy set-up and relationship for all new residents.

Train new Med Techs as required and complete initial competency assessment.

Complete competency assessment annually for all working Med Techs.

Audit MARs monthly, to include Narcotic Count, and maintain Medication Variance Log.

Conduct bi-monthly Med Tech meetings.

Report all medication errors to corporate or state personnel as appropriate.

Respond to all Pharmacy QA visits and reports.

Staff Management

Interview and hire Resident Care staff.

Orient new staff and assign them to Mentors.

Complete initial competency assessment of all new Resident Care staff.

Establish and monitor staff schedule and care assignments for staff, including tardiness and absences.

Monitor staff documentation and feedback on all residents, especially those with changes of condition.

Hold bi-monthly staff meetings to include at least one formal in-service training session per month.

Document staff compliance with in-service training requirements and follow-up with staff as necessary.

Provide formal evaluations of staff as scheduled and informal counseling as needed.

Maintain staff appreciation for all Resident Care staff.

Business Management

Control labor hours according to approved budget.

Utilize departmental spend-down sheet to control costs.

Assist in marketing community by providing tours as requested.

Risk Management, Quality Assurance and Compliance

Conduct or provide proper body mechanics in-service at least twice yearly.

Provide initial training to all staff on infection control and emergency procedures.

Monitor staff compliance with CPR and First Aid training.

Participate in monthly safety committee meetings.

Investigate all resident injuries and develop appropriate interventions

Follow risk intervention protocols (Shared Risk Agreements)

Investigate all employee injuries and manage staff released to light duty.

Conduct audits of emergency alert system

Maintain OSHA guidelines as they affect Resident Care department.

Investigate any allegation of resident abuse in compliance with state and corporate standards.

Track clinical indicators and report monthly for Quality Assurance Program.

Respond to any state survey in a timely manner.

Resident and Family Relations

Respond to resident and family concerns with kindness and compassion.

Maintain frequent in-person and phone contact with residents and families

Train Resident Care staff to focus on customer service.

Demonstrate good customer service and the “Arbor Attitude” at all times.

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