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Fawkes IDM
San Francisco, CA, United States
Responsibilities: Own enterprise applications such as Compulaw, Docusign, IntApp Conflicts/Intake/Terms, Litera Desktop Suite, Research Monitor, ViDesktop, and Workday across the business development, conflicts, docketing, IT, library, and talent management departments; Specialize in iManage user experience including features, configurations, usab
Job Source: Fawkes IDMWitness
San Francisco, CA, United States
About Witness Our core mission at Witness is to make digital ownership more accessible. Building out the infrastructure and developer abstractions to accelerate the adoption of our protocols and products is the core focus and problem at Witness. The product and tools you build will be instrumental in not only scaling our internal capabilities, but
Job Source: WitnessInsight Global
San Francisco, CA, United States
Insight Global is looking for a Trading Application Support Analyst to sit at one of our top financial services clients located in New York City. The IT Application Support team provides investment application support across all areas of the banks business, primarily supporting all trade flow and pricing of the banks investment positions, including
Job Source: Insight Globalbuildspace
San Francisco, CA, United States
our vision is to build an alternate system for people that wish to navigate the world by building things they love and pursuing what they’re passionate about. we’re looking for someone who has really strong strong ai skills and has shipped something that has been used by thousands at least. ideally, the best person for the role is someone who is al
Job Source: buildspaceCharm Industrial
San Francisco, CA, United States
About Charm Our mission is to reverse climate change and return the atmosphere to 280 ppm CO₂, profitably. We convert waste biomass into carbon-rich bio-oil and inject it into permanent, underground storage as carbon removal, or reform the bio-oil to produce syngas for fossil-free steel. Our carbon removal pathway took off in 2020 with initial pu
Job Source: Charm IndustrialCrusoe Energy Inc
San Francisco, CA, United States
Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation. Take a look at what we do! - https://www.youtube.com/watch?v=Rlt8k71Quqw We aim to align the long term interests of the climate with the future of global computing infrastructure. As data centers consume an exponentially growing power footpr
Job Source: Crusoe Energy IncJITX
Berkeley, CA, United States
JITX is transforming hardware design by letting electrical engineers write code to design electronics. This new way of design captures expert hardware engineering knowledge and makes it reusable, and scalable like software. Our vision at JITX is to automate hardware design for the benefit of science and the welfare of humanity. Dedicated to solvi
Job Source: JITXRoblox
San Mateo, CA, United States
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vi
Job Source: RobloxSan Francisco, CA, United States
Responsibilities:
Own enterprise applications such as Compulaw, Docusign, IntApp Conflicts/Intake/Terms, Litera Desktop Suite, Research Monitor, ViDesktop, and Workday across the business development, conflicts, docketing, IT, library, and talent management departments;
Specialize in iManage user experience including features, configurations, usability, improvements, and understanding user needs;
Specialize in Litera Desktop Check, Compare, Content Companion, Contract Companion, Create, DocXtools, Forte, and Metadact;
Specialize in Practice Innovation related systems that help our lawyers be more productive;
Work on application implementations, upgrades, enhancements, troubleshooting, and roadmaps;
Provide direct oversight and management of various solutions as assigned;
Act as subject matter expert for those systems and provide technical support as needed. Ensure the health and stability of all solutions owned;
Monitor, track, and report on performance and capacity. Responsible for capacity planning;
Under direction of the Senior Manager, Enterprise Applications, engage with the business as needed in supporting the above;
Work with the relevant IT teams in developing and delivering enhancements and new capabilities. Drive and manage those efforts;
Partner and collaborate with our Practice Innovation & Legal Solutions team on various projects;
Deliver recommendations to the business and IT leadership based on an understanding of the platform, roadmap and related business drivers;
Maintain current and accurate architecture and support documentation for use by both engineering teams and support staff;
Adhere to and participate in the Firm's Change Management process;
Provide regular updates and reporting to both the Senior Manager, Enterprise Applications and Director of Applications;
Collaborates in the creation and use of training and QA materials and activities for applications supported;
Provides coaching to junior analysts on trouble shooting and best practices;
Know common legal enterprise solutions. Advanced knowledge of enterprise applications on premise, in the cloud, and hybrid;
Work with product vendors and procurement;
Possess strong communication, organization, negotiation, critical thinking, and leadership skills as well as exceptional customer service and collaboration abilities;
Work with QA on test scripts, procedures, and remediation;
Works overtime and after-hours as required; and
Participates in on call rotation for after-hours break/fix support.
Requirements
Bachelor's degree (strongly preferred);
Working knowledge of legal technology solutions preferred;
7+ years' of information technology experience (required);
5+ years' experience working with and supporting enterprise platforms (required);
3+ years' of experience in a professional services or legal environment (preferred).
Advanced knowledge of multi-tier architecture including servers, databases, proxies, load balancing, trust/access rights, certificates, and integrations;
Advanced knowledge of Windows Server including IIS, services, scheduled tasks, logging, and configurations;
Intermediate knowledge of system integrations including APIs, web services, FTP, and database to database;
Basic ability to manage monitoring, backups, HA, BC, DR, patching, and admin tools;
Basic ability to work with desktop and mobile applications for their installation and configurations;
Basic ability to work with SQL Server, SQL development/queries, and reporting tools;
Basic ability to work with project management on plans, tasks, and resource management and tools such as Confluence and JIRA;
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Senior Applications Engineer (SF) jobs in San Francisco, CA, United States
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