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Dunhill Professional Search
Austin, TX, United States
ServiceNow Admin/Developer II - Remote **US CITIZENSHIP REQUIRED** Carries out moderately complex information systems and/or information technology tasks within the cloud environments supporting the ServiceNow environment. Implements and troubleshoots cloud-based systems to protect the integrity and availability of the system. Collaborates with cro
Job Source: Dunhill Professional SearchGovCIO
Austin, TX, United States
Overview GovCIO is currently hiring for a ServiceNow Developer (Remote). This position is fully remote. Responsibilities Develop, Maintain and expand a set of custom-developed ServiceNow applications utilizing the Now Platform Develop front and back-end components connected to a blended technology stack and also focus on interconnecting these S
Job Source: GovCIOSamsung SDS America
Austin, TX, United States
Samsung SDS America is seeking for ServiceNow Developer who will work on implementing ServiceNow technology and developing scoped applications on top of it. The primary purpose of this role is to support the creation of our ServiceNow-based application called "Zero Touch Mobility." The candidate will be a key member of a growing team dedicated to b
Job Source: Samsung SDS AmericaIDR Healthcare
Austin, TX, United States
IDR is seeking a Sr. ServiceNow Developer to join one of our top clients on a hybrid schedule. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Sr. ServiceNow Developer : Day to Day the Senior ServiceNow Developer is going t
Job Source: IDR HealthcareSamsung SDS America
Austin, TX, United States
Samsung SDS America is seeking for ServiceNow Developer who will work on implementing ServiceNow technology and developing scoped applications on top of it. The primary purpose of this role is to support the creation of our ServiceNow-based application called "Zero Touch Mobility." The candidate will be a key member of a growing team dedicated to b
Job Source: Samsung SDS AmericaOmni Inclusive
Austin, TX, United States
JD: - Ability to take ownership of tickets (bugs, enhancement requests) and collaborate with stakeholders/internal customers to better understand requirements and meet success criteria. - Expertise migrating SOC business processes and requirements to runbooks in ServiceNow. - Thorough understanding of ITIL standards which are helpful in development
Job Source: Omni InclusiveSHI GmbH
Austin, TX, United States
Job Summary The ServiceNow Developer will contribute to a team of specialists providing development support to SHI customers related to the workflows they are automating in their ServiceNow environments. The ServiceNow Developer will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and ma
Job Source: SHI GmbHSamsung SDS America
Austin, TX, United States
Samsung SDS America is seeking for ServiceNow Developer who will work on implementing ServiceNow technology and developing scoped applications on top of it. The primary purpose of this role is to support the creation of our ServiceNow-based application called "Zero Touch Mobility." The candidate will be a key member of a growing team dedicated to b
Job Source: Samsung SDS AmericaAustin, TX, United States
ServiceNow Admin/Developer II - Remote
**US CITIZENSHIP REQUIRED**
Carries out moderately complex information systems and/or information technology tasks within the cloud environments supporting the ServiceNow environment. Implements and troubleshoots cloud-based systems to protect the integrity and availability of the system. Collaborates with cross-functional teams for the deployment and ongoing support of the system to both internal stakeholders and clients. This role will work with the Client teams and Business partners to design technical architecture and assist to implement technical solutions that satisfy the business needs. Responsible for supporting, configuring, scripting, and administrating the ServiceNow platform.
Design and develop solutions within the ServiceNow environment to include modifications of applications, forms, workflow, interfaces, and any other customization required to support ITIL processes.
Conducts moderately complex analysis including planning, designing, and evaluating a variety of information technology tools.
Monitors, diagnoses, and resolves problems and performs analysis in relation to system configuration in the ServiceNow environment.
Troubleshoots and resolves moderately complex problems in an efficient manner with little to no supervision while adhering to proper escalation and change control procedures.
Performs incident response and assures services resolution for cloud systems.
Performs root cause analysis, diagnostics, and monitoring on various production systems.
Identifies opportunities for process improvements and works with team members to implement efficiencies.
Effectively creates and maintains relevant systems documentation and user guides.
Monitors status and performance of the systems and configures monitoring systems.
Interacts with external technology vendors and internal teams to troubleshoot issues and implement solutions.
Apply scripting methodologies to automate IT administrative related tasks.
Responds timely to user requests for permission changes, configuration, and new Service requests for minor enhancements.
Good understanding of JavaScript and ServiceNow scripting language.
Monitor health, usage and overall compliance of ServiceNow and its applications.
Develop systems integrations and process automation. Provide technical support and expertise concerning 3rd Party application integrations (web services, REST, JSON, SOAP, email).
Minimum Qualifications
Bachelor’s Degree in Computer Science, Information Systems Management, or related field.
ServiceNow Certified Admin certification is preferred, else must be attained within 90 days of employment.
A minimum of 3-8 years working as a ServiceNow system administrator with 2 years experience of ITSM service management.
Other Job Specific Skills
Applies standard methodology, techniques, procedures, and criteria. Proven experience implementing systems with Agile/Scrum methodology and/or System Development Life Cycle (SDLC) processes. Deep experience in requirements gathering.
Enhanced analytical and problem-solving skills.
Working knowledge of Service Provider and/or Cloud providers.
Cloud command line scripting skills.
Documentation skills to include creating and updating detailed environment design, installation, and support documentation.
Demonstrated ability to work independently and troubleshoot problems with speed and efficiency.
Must be able to demonstrate the ability to multi-task and manage expectations in a fast-paced environment with competing priorities.
Outstanding communication, project & priority management, and collaboration skills.
Knowledge of information life-cycle management concepts and best practices.
Proven experience using JavaScript, XML, MySQL, and HTML.
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Email Alert for ServiceNow Administrator/Developer II - Remote jobs in Austin, TX, United States
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