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Sam's Club
Phoenixville, PA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFamily Dollar
Woodlyn, PA, United States
Family Dollar - 1936 MCDADE BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and me
Job Source: Family DollarCompanalyst
Philadelphia, PA, United States
* Customer Service Representative in Taylor and Francis **Customer Service Representative** POSTED ON 2/23/2022 AVAILABLE BEFORE 3/7/2022 Taylor and Francis Philadelphia, PA Remote Full Time Job Posting for **Customer Service Representative** at **Taylor and Francis** Company Description **Informa is a leading academic publishing, business intellig
Job Source: CompanalystPizza Hut
Folcroft, PA, United States
Description: Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more:
Job Source: Pizza HutGo Green Lawn Services
Chester, PA, United States
**Customer Service Representative** Office/ Administrative West Chester, Pennsylvania Minimum Experience **Entry-level** Compensation **$16/hour** Customer Service Representative (West Chester) We are seeking an Customer Service Representative to join our team at Go Green Lawn & Pest. We offer competitive pay based on experience. We are looking for
Job Source: Go Green Lawn ServicesFamily Dollar
Chester, PA, United States
Family Dollar - 1929 W 9TH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and merch
Job Source: Family DollarFoundever
Fort Washington, PA, United States
Location Requirement This job is a required to be done on site 800 Town Center Dr, Langhorne, PA 19047 Sykes and Sitel are now Foundever At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbound calls only - no cold calling. We invest in
Job Source: FoundeverPizza Hut
Folsom, PA, United States
Description: Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more:
Job Source: Pizza HutNorristown, PA, United States
Job Responsibilities:
Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts.
Following company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department.
Providing proactive sales support to assign customer accounts by developing close relationships with the customer base and inside sales teams.
Answer customer inquiries on the telephone.
Schedule service and delivery orders.Coordinate schedules with the service/operations manager.
Bill service, delivery, and new installation orders.
Apply customer payments.
Complete internal reporting as required.
Make outbound calls to current customers with the intent of scheduling additional services or offering maintenance plans.
Make outbound collection calls.
Take care of over-the-counter customer orders.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Refer unresolved customer grievances to designated departments for further investigation.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Solicit sales of new or additional services or products.
All other duties as assigned by the Office Manager
Minimum Qualifications: 2+ years of customer service experience
High school diploma or GED
Medium Microsoft Word and Excel knowledge
Customer service experience preferably in a sales/marketing environment
Data-entry experience
Professional Skills: Computer proficiency, especially with Microsoft Office
Must be fluent with Windows operating system and basic M.S. Excel and M.S. Word
Must have the ability to learn a proprietary customer service program
Must have excellent interpersonal and communication skills (verbal/written).
Proper phone etiquette
Compensation & Benefits:
Pay: $19-21/hr depending on experience
Employees of Culligan receive a competitive benefits package and exclusive privileges, including: Medical
Dental
Vision
401(K) (match)
Product Discounts
Tuition reimbursement
Life Insurance
Paid Time Off
Equal Opportunity Statement:
Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.
Culligan has over 85 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.
The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher levels of profitability.
Culliganby WaterCois an Equal Opportunity Employer.
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Email Alert for Customer Service Representative jobs in Norristown, PA, United States
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