ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
LetsGetChecked
Atlanta, GA, United States
LetsGetChecked is a leading at-home health testing company, with a platform that allows consumers to discover and access personalized health information conveniently, confidentially and accurately. We empower people to take an active role in their health to live longer, happier lives. LetsGetChecked was founded in 2015 and has corporate offices loc
Job Source: LetsGetCheckedWabtec Corporation
Atlanta, GA, United States
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manu
Job Source: Wabtec CorporationEdible Arrangements
Atlanta, GA, United States
Manager , Customer Support Who are we and what do we do? Edible is a leader in the gifting category with delicious, hand-crafted offerings which we’ve expanded to a range of gifts and treats for every moment including our new treat business, Incredible Edibles. From our signature Edible Arrangements Fruit Bouquets, Dipped Fruit boxes, fresh fruit
Job Source: Edible ArrangementsJoinhomebase
Atlanta, GA, United States
**Customer Support Manager** at Homebase Atlanta, Georgia, United States Our mission is to make hourly work easier for local businesses and their employees. Homebase currently serves more than 100,000 small (but mighty) businesses with everything they need to manage their hourly teams: employee scheduling, time clocks, team communication, hi
Job Source: JoinhomebaseCBORD
Duluth, GA, United States
Who We Are CBORD and Horizon are the world’s leading providers of integrated technology solutions powering housing, access, foodservice, nutrition, eCommerce, and card systems for K-12 and higher education, acute care, senior living, and business campuses. Our success and growth is directly attributed to our DREAMteam . Our culture is built on in
Job Source: CBORDGoFan
Alpharetta, GA, United States
???? **Privacy Notice** **Accept** **Senior Manager, Customer Support** Alpharetta, GA / Customer Experience / Full Time **COMPANY OVERVIEW** GoFan is the leading digital ticketing solution for high school events. Led by innovative technology and unmatched support, GoFan provides schools a turnkey platform to manage season, online and at-event ti
Job Source: GoFanMSC Industrial Direct Co.,Inc.
Atlanta, GA, United States
Added - 04/18/24 Machinery Customer Support Manager/HYBRID Metalworking Atlanta , Georgia | Full Time Related Metalworking Jobs Machinist, Grind Shop Chicopee , Massachusetts Metalworking Specialist Canton , Ohio Metalworking Specialist Los Angeles , California Metalworking Specialist Warminster , Pennsylvania Metalwor
Job Source: MSC Industrial Direct Co.,Inc.DH Pace
Peachtree Corners, GA, United States
Overhead Door Company of Atlanta™ , a DH Pace Company, Inc., is currently looking for a Customer Service Representative to join our team in Peachtree Corners, GA. Must be able to work Saturdays. The ideal candidate must have a strong attention to detail, excellent communication skills, the ability to multi-task, and work efficiently in a fast-pac
Job Source: DH PacePeachtree Corners, GA, United States
You could say Brightree by ResMed is a technology company. And that’s true. But Brightree is, at its heart, about people. We develop innovative, end-to-end technology solutions and services for people facing everyday challenges in the post-acute care industry. Brightree helps streamline processes, improve efficiency, and increase profitability. For over fifteen years, organizations big and small have put their trust in us—for our wide-ranging solutions, our leadership, and our unmatched customer service. Going to work each day and creating new ways to positively impact our customers’ businesses and the lives of patients is just what we do. Because Brightree is, after all, about people.
To learn more about Brightree technology and solutions watch this short video by our CEO: https://www.brightree.com/whychoosebrightree
The CSM’s purpose is to work with and manage customers and collaborating with other RCM departments in order to provide the best possible service and results.
Let’s Talk About Responsibilities
Operate as the lead point of contact for any and all matters specific to your customer base.
Coordinate, schedule, and conduct all pertinent training for assigned customer base.
Build and maintain strong, long-lasting customer relationships amongst your customer base.
Have the ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions and use effective approaches for choosing a course of action.
Communicate clearly on regularly scheduled meetings with your customer base ensuring proper and timely contact is consistent with company initiatives.
Work closely and collaboratively with other departments on program enhancements as it relates to the customer base and software solution.
Identify current and potential problems in customer accounts and workflow.
Suggest remedial measures to solve all outstanding financial and operational issues in consultation with our clients.
Manage and respond to all RCM Support cases for your customer base.
Let’s Talk About Qualifications And Experience
Required:
High School degree, or an equivalent combination of education and professional experience.
Minimum of 1-3 years prior billing, customer service, or account management experience.
Preferred:
Bachelor’s degree.
3+ Brightree Software Experience.
Proficient in Microsoft Office Applications.
Minimum of 8 years of related experience.
Applies acquired expertise and exercises judgment to analyze and solve problems without clear precedent.
Analysis of situation or data requires review of relevant factors.
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.
Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
Subject to the absolute discretion of the company, this role is eligible for an annual cash bonus payment based on company, business unit, and/or individual performance.
Subject to the absolute discretion of the company, this role may be eligible to receive stock equity based on company, business unit, and/or individual performance.
At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this position is:
45,000.00 - 56,000.00 Annual
For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!
#J-18808-Ljbffr
Customer Support Manager jobs in Peachtree Corners, GA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.