Transportation Logistics Specialist (Bilingual) - 77090

Houston

Job Description Job Description Dynamic Service Solutions, LLC has been a trusted partner in both government and private sector services both here and abroad. We were enthusiastically established to provide exceptional engineering, and staffing services to support critical operations and support innovative technology. Dynamic Service Solutions has successfully blended the unique requirements of each client with rapid-response customer service, quality products, and optimum measurable results. Our strong past performance with Federal Government and engineering industries reflect our unique capacity to empower each client to achieve measurable performance.

Job Summary

The Transportation Logistics Specialist is responsible for managing the client travel arrangements and coordinating the safe transportation for youth. The Transportation Logistics Specialist provides time-efficient ground or air transportation arrangements for non-emergency transport to and from local hospitals, medical and dental appointments, court, airport, or other locations, and to release UAC to the sponsor. This position is assigned to the case management department to assist with transportation services provided to the youth following Office of Refugee Resettlement (ORR) policy and guidelines.

Essential Functions

Manages coordination with travel and transport in order to secure travel arrangements.

Main point of contact with Copa Cabana regarding travel booking, changes, cancellation, and delays.

Coordinate time-efficient ground or air transportation arrangements for transport to and from local hospitals, medical and dental appointments, court, airport, or other locations, and to release UAC to the sponsor.

Assist with the coordination of travel arrangements for program staff transporting youth for reunification or transfer purposes, which includes booking airfare, hotel, and rental car if needed.

Responsibilities include create and managing traveler profile, managing travel tickets, other travel documents, itinerary and scheduling.

Arrange overnight reservations as needed.

Ensure constant line of communication with the staff during the transport.

Responsible for advising employees on special or adverse conditions as they relate to individual travel plans, monitoring flight delays and changes, and monitoring any security/life safety concerns for program personnel traveling.

Ensure the scheduling meets the operations and program requirement and needs.

Record and submit Per Diem Log, reimbursement, Emergency Travel Stiped Log, Copa Cabana Log, Welfare Log for payment processing.

Supervise the Escort Youth Care Worker group by assigning staff to travel, coordinating travel and work schedule, coordinate and assign staff to take car to car wash and maintenance as needed, monitor clock in/out based on departure and arrival time, and inform LYCW of escort schedules and available staff for floor support.

Record and prepare report on local reunifications, flights, and the type of release. Provide support to the case management department for reporting requirement.

Responsible for managing the cash to be provided to staff for emergency during travel.

Ensure accurate and timely completion of documentation as required by state and federal regulations, to include ensuring that all services provided to youth are documented in the client record and required databases in accordance with state and federal regulations.

Comply with Dynamic Service Solutions and U.S. Government policies and procedures governing the program and ensure that the program is operating at maximum efficiency.

Maintain effective working relationships with families, children/youth, colleagues, consultants, and community agencies.

Assist ensuring program operations and activities adhere to legal guidelines and internal policies.

Qualifications and Requirements

Bachelor’s Degree in Human Services or similar field is preferred.

Bilingual (English/Spanish)

Proficient in Microsoft Office. Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel).

Prior experience in similar role is preferred.

Available to work evenings and weekends as needed. It is required for this position to be on call 24/7 for travel related incidents. Willingness to provide operational support outside of business hours.

Exceptional organizational and time management skills.

Great communication and collaboration skills.

Excellent analytical and problem-solving skills

PLEASE NOTE: MUST BE WILLING TO BE TRAINED AT OTHER LOCATIONS (77033 AND 77035) - LENGTH OF TIME TO BE DETERMINED UPON HIRE

Working Conditions/ Physical Effort Work is performed mostly in an office setting. Some overnight travel, public speaking, evening and weekend work are requirements of the position. Regular computer works also required. While performing the duties of this job, the employee is required to stand; walk; sit; finger, handle, or feel objects, or controls; reach; climb stairs; balance; stoop, kneel, or crouch; talk and hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The physical demands and work environment characteristics described above are representative of the physical capabilities that must be met by an employee and the working conditions that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

Dynamic Service Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, political affiliation, marital status, genetic information, disability, age, military service or veteran status, parental status, or other non-merit factor. Dynamic Service Solutions is also committed to comply with all fair employment practices regarding citizenship and immigration status.

We participate in E-Verify.