Senior Product Manager - Buyer and Seller Policy Solutions

San Francisco, CA, United States

**Senior Product Manager - Buyer and Seller Policy Solutions**

Product/Solutions Management

Full-time

Date: Job Number: REF004828W **Company Description**

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

**You're** an Individual. **We're** the team for you. **Together**, let's transform the way the world pays.

**Job Description and Responsibilities**

The position will be responsible for contributing to the success of the marketplace and payment facilitator programs. The job scope includes program tracking, recommending changes to the program, and billing support. The successful candidate will have the opportunitiy to also support other programs in the policy solutions group.

As the worlds leader in digital payments technology, Visas mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The companys dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

**Youre** an Individual. **Were** the team for you. **Together**, lets transform the way the world pays.

**Organizational Overview:** The position is a *Sr. Program Manager Buyer & Seller Policy* in the global Buyer & Seller Policy team within Visas Product organization; the team is responsible for shaping and implementing Visas strategies for accepting electronic payments, concentrating on policies, pricing, and processing requirements. The team works collaboratively across the organization and the industry with acquirers, sellers, issuers, processors, and many fintech & digital partners to support their payment acceptance needs. Candidates interested in developing additional skills and strengths in strategy, economics, pricing, technology, product development and innovation would be challenged on new topics and high priorities regularly.

The position will be based in San Francisco, California, reporting to the Senior Director Buyer & Seller Policy Solutions, and will have a truly global remit.

**Position Summary:** The role will be responsible for providing support for several global programs, such as Marketplaces, Digital Wallets, Payment Facilitators and Dynamic Currency Conversion (DCC). The individual is expected to apply a mix of payments knowledge and data analysis acumen to support the team in defining & implementing business & processing requirements, pricing, and strategies for growth.

The successful candidate is expected to work with little supervision and as a truly global team, the ability to work with multiple teams across all time zones to identify, balance, prioritize and deliver on needs is essential.

**Essential Functions**

* Track & report on program performance, revenue & opportunities, using data analysis to provide meaningful insights on program performance

* Preparing performance dashboards/reports for senior leadership

* Proactively monitoring trends, identifying where new program features can further encourage good business practices with our clients, and when existing programs can be sunset

* Coordinating with sales/partnerships & client support teams to provide technical & operational program support

* Responding to internal & external client about program parameters, pricing, and best practices for successful program implementation

* Creating marketing material to support go-to-market efforts across the world

* Identifying client pain points and developing solutions to mitigate

* Implementing program enhancements and updating Visa policies

****ADDITIONAL INFORMATION****

**Work Hours**: Varies upon the needs of the department

**Travel Requirements**: Travel is not expected, but may be required on an exceptional basis.

**Physical Requirements**: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

**Relocation/Sponsorship**: Relocation is available for this role, but work sponsorship is not available

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

**Qualifications**

? Basic Qualifications

- 8+ years of relevant work experience with a Bachelors Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

? Preferred Qualifications

- 9+ years of relevant work experience with a Bachelors Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

- Background in payments and knowledgeable of Visas network/operating model a plus

- Experience in using data analysis and reporting to drive meaningful insights

- Customer-oriented mindset

- Superior interpersonal & communication skills, including oral, written, and presentation skills

- Self-starter with a demonstrated ability to work independently as well as collaborate with cross-functional teams around the world across different time zones

- Exceptional problem-solving skills with ability to apply structured and critical thinking to ambiguous problems (small, fast-moving initiatives or large, multi-dependency initiatives), and ability to use data to prove or disprove hypotheses and inform solutions set

- Demonstrated ability to research market trends, competition, and user requirements (primary and secondary research methods) **Additional Information**

Visa has adopted a COVID-19 vaccination policy to safe