Program and Operations Manager, Registration and Housing
Mountain View, CA, United States
This role may also be located in our Playa Vista, CA campus.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA; Atlanta, GA, USA; Redwood City, CA, USA; San Francisco, CA, USA . Minimum qualifications:
Bachelor's degree in a technical or marketing field, or equivalent practical experience.
8 years of experience with technology events with a focus on marketing, communications, program management, or demand generation.
Preferred qualifications:
Experience working with Marketo, Salesforce, and event registration systems.
Experience managing registration and housing for large scale events at or above 5,000 attendees.
Experience working with cross-functional stakeholders, including executives.
Experience marketing with cloud computing enterprise software, virtualization, application development, containers, and developer-oriented products.
Experience in planning, managing, and executing events as well as experience working in a global role across geographies and languages for a single event.
General knowledge of large housing contracts with an understanding of attrition, forecasting, and pick-up trends.
About The Job
The Google Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers and software infrastructure. The Cloud Marketing team is looking for people who can help us write and tell the story of our customer's journey. Understanding the power of our products and how they impact businesses, you will help share how we provide our customers with the best solutions for innovation. If you’re as excited about building what’s next as we are, Google Cloud is the place for you.
Google Cloud’s Global Experiential Marketing team designs, builds, and delivers exceptional events that drive mindshare, loyalty, and advocacy for Google Cloud globally.
In this role, you will be responsible for driving the full lifecycle of our Registration and Housing needs, including strategy, planning, and execution across key events and programs. This includes our flagship annual customer event Google Cloud Next. You’ll work with stakeholders to align on the program strategy, business and technical requirements, and goals and objectives, then bring those goals to life through creative and innovative experiences. You’ll contribute to the overall events and experiences roadmap and strategy by surfacing insights, learnings, and recommendations from your initiatives.
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself.
The US base salary range for this full-time position is $133,000-$199,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
Responsibilities
Be responsible for user experience, strategy, infrastructure, and implementation for Registration, Housing, and Systems across Google’s flagship event Google Cloud Next and its surrounding programs.
Design and implement internal and external registration processes and infrastructure for reserving varying event pass types with complex programmatic interdependencies.
Partner with Google’s internal sales enablement team to efficiently distribute and manage ticket allocations and associated implementation strategy as well as employee pass criteria.
Collaborate to ensure critical dashboards, databases, and business processes are in place for the purpose of reporting to senior leadership team and tracking event metrics and return on investment.
Act as key collaborator and main stakeholder for registration platform and tools, including nomination tools, badging systems, metrics and reporting tools, Marketo and Salesforce integration, lead-flow and lead-retrieval devices, consulting on database system evaluation, selections, and customizations.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
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