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CAPPS, Inc.
Austin, TX, United States
Job Description HOW TO APPLY Complete a State of Texas Application for Employment and the following additional forms (available athttp://www.tjjd.texas.gov/index.php/doc-library/category/304-forms): TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (
Job Source: CAPPS, Inc.Gateway Community Health Center
Leander
Job Description Job Description DESCRIPTION: Responsible for providing technical support and assistance to our staff members in resolving IT-related issues. This is an entry-level position focused on handling helpdesk support tickets and ensuring timely and effective resolution. SUPERVISION: Directly supervised by the Chief Information Office
Job Source: Gateway Community Health CenterProsum
Austin, TX, United States
Environment: 60% MAC 40% PC/Windwos Austin Parking Chase Tower Parking is $10/day and have a parking pass to give this consultant Tickets and onsite troubleshooting Dell is windows Apple is Mac Hardware is not worked on beyond troubleshooting Software then will do the best to fix hours 8-5 onsite 5 days- no weekends duration: 6 months JIRA Service
Job Source: ProsumDaBella
Austin, TX, United States
Description Do you possess a meticulous eye for detail , a passion for technical wizardry, and the charisma of a natural communicator? If so, this could be your perfect match. DaBella is seeking a full-time IT Specialist to join our team of growing leaders. The successful candidate will provide on-site and remote technical support to end users
Job Source: DaBellaCayuse Holdings
Austin
**Overview** **About Cayuse Commercial Services:** Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful out
Job Source: Cayuse HoldingsTEKsystems
Austin, TX, United States
Description: Locations: 2 Positions will sit at the Austin, TX site location TEKsystems Candidates placed on this team: For reference you can mirror the below candidates that are currents and those that have gone direct as FTEs that we have placed on this team in the past to see the level of experience that we are looking for: Armando Castro, Kat
Job Source: TEKsystemsTEKsystems
Austin
Description: Locations: 2 Positions will sit at the Austin, TX site location Looking for at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to have experience with providing support for Windows 10/11, Office 365, working with a ticketing systems, and understanding of navigating issues through a Knowledgebase. All
Job Source: TEKsystemsClear Corporate Services LLC
Austin, TX, United States
We are looking for growth-minded IT professionals to support our internal employees and our external partners. The ideal candidate possesses an enthusiastic personality capable of thriving in a fast-paced dynamic environment, focused on providing excellent customer service, has experience troubleshooting technical issues, and wants to start their n
Job Source: Clear Corporate Services LLCAustin, TX, United States
Service Desk Specialist
Location: Austin TX
Client: Tencent
Pay rate: $38/hr. on w2.
Job Description:
We are seeking a Service Desk Specialist to help us grow our IT and software development environment. The Service Desk Specialist 's typical day will include providing the 1st line of technical support for our local offices as well as our worldwide remote office workers.
The Service Desk Specialist is responsible for supporting both Windows and Mac systems in the corporate environment.
This includes desktops and laptops.
The Service Desk Specialist will need to build, set up, maintain, implement, and troubleshoot technology problems related to laptops and desktops that affect end-user productivity.
The Service Desk Specialist will report to the regional Service Desk lead.
The Service Desk Specialist will interface daily with other technical staff, and work on assignments and delivering services to end-users.
He or she will work closely with all users and management for issue resolutions.
He or she will help to provide monitoring for our IT and development infrastructure and assist in its growth.
He or she also will need to understand fundamental IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
Responsibilities:
ssist users with their software application requirements and access to IT resources via our Helpdesk ticketing system.
Performing basic troubleshooting tasks and operating system support on Microsoft Windows OS and Mac OS X.
Setting up new users' systems and environments
Configuring new applications for emerging business needs
Mobile device setup, installation, and /or post-installation support
Provide network, phone, system, and desktop support.
Participate in and drive projects related to corporate desktop computing such as email, anti-virus software, archiving, and backups.
Document standards, best practices, and policies
Required Skills:
Communicate clearly and patiently via chat, email, phone, and in-person conversations.
Core competency with Mac OS and Microsoft Windows and Familiarity with data backup concepts and systems
Mac OS X (OS installation, account creation and maintenance, file sharing concepts, printing)
Basic understanding of common PC & Mac hardware components and connections.
Good problem-solving skills, and ability to troubleshoot without continual escalation to higher levels of support.
Strong working knowledge of common applications: email (Gmail), G Suite, desktop publishing (Microsoft Office), web browsers (Safari, Chrome. etc.)
Good data management, organizing, and prioritizing skills. You will be presented with numerous challenges and tasks simultaneously and be expected to track them all through to completion.
bility to follow written and verbal instructions, willingness to learn new procedures and tasks.
Service Desk Specialist jobs in Austin, TX, United States
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