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Confidential
Boston, MA, United States
Vice President, Customer Success About the Company Prominent healthcare provider serving the local community Industry Hospital & Health Care Type Privately Held, VC-backed Founded 2020 Employees 11-50 Funding $76-$100 million Categories Health Care Healthcare Medical Care Ambulatory Services Ambulance Computer Programming Software Professional Ser
Job Source: ConfidentialConfidential
Boston, MA, United States
Vice President of Customer Success About the Company Globally-recognized provider of consumer intelligence & market research services Industry Information Services Type Privately Held Founded 2009 Employees 201-500 Categories Consulting & Professional Services Market Research Financial Services Consumer Discretionary Insights & Analytics Business
Job Source: ConfidentialIP Fabric
Boston, MA, United States
Join a pioneering force in network automation! At IP Fabric, we're on a mission to define and lead the technology space of network assurance. As we take strides towards realizing this ambitious goal, we're in search of the sharpest minds to join our diverse and distributed team, helping us shape the future of network assurance. After securing a ser
Job Source: IP FabricConfidential
Boston, MA, United States
Vice President of Customer Success About the Company Innovative vacation rental revenue management software with a dynamic pricing solution Industry Computer Software Type Privately Held, VC-backed Founded 2013 Employees 51-200 Funding $26-$50 million Categories Big Data Machine Learning Real Estate SaaS Software Travel Vacation Rental Information
Job Source: ConfidentialConfidential
Boston, MA, United States
Vice President of Customer Success About the Company Industry-shaping SaaS platform providing consent-based marketing services Industry Computer Software Type Privately Held Founded 2004 Employees 201-500 Categories Compliance Consumer Data Integration Enterprise Software Lead Generation Marketing Automation SaaS Information Technology & Services
Job Source: ConfidentialConfidential
Boston, MA, United States
Vice President, Customer Success & Growth About the Company Emerging provider of financial & operational reporting software for businesses Industry Computer Software Type Privately Held, VC-backed Founded 2018 Employees 1001-5000 Funding $200+ million Categories Software Accounting Analytics Business Intelligence Consulting Information Technology &
Job Source: ConfidentialConfidential
Boston, MA, United States
Vice President, Customer Success and Growth About the Company Emerging provider of financial & operational reporting software for businesses Industry Computer Software Type Privately Held, VC-backed Founded 2018 Employees 1001-5000 Funding $200+ million Categories Software Accounting Analytics Business Intelligence Consulting Information Technolog
Job Source: ConfidentialConfidential
Boston, MA, United States
Vice President, Workforce Customer Success About the Company Dynamic provider of POS & accounting solutions for restaurants Industry Food & Beverages Type Privately Held Founded 2011 Employees 201-500 Funding $200+ million Categories Information Technology & Services Restaurants Food & Beverage Industry Hotel Accommodations Technology About the R
Job Source: ConfidentialBoston, MA, United States
Vice President of Customer Success
About the Company
Innovative IT services organization
Industry
Internet
Type
Privately Held
Founded
2001
Employees
11-50
Categories
Information Technology & Services
Computers
Design Services
Integration Services
IT Management
Consulting & Professional Services
Technology
About the Role
The Company is seeking a Vice President of Customer Success to lead and ensure the satisfaction and value delivery to its customers. The successful candidate will be responsible for establishing a strategic vision and innovative approach for customer success, leading critical customer-facing teams, and driving business transformation. This role involves mentoring and expanding program teams, defining and tracking metrics for customer success, and collaborating across teams to identify and pursue customer growth opportunities. The Vice President of Customer Success will also be the central point of contact with client officials, manage the customer journey, and represent the voice of the customer within the organization.Candidates for the Vice President of Customer Success position at the company should have a Bachelor's degree in a related field and at least 10 years of progressive experience in a customer success leadership role. Experience in managing Federal/State government contracts is preferred. The role requires a candidate with a proven track record in project management, execution of enterprise-wide development projects, and the ability to understand and support various delivery models. The ideal candidate will be a data-driven decision-maker, have excellent interpersonal and communication skills, and be proficient in all Microsoft applications. Responsibilities also include creating a culture of innovation, transparency, and empathy for customers, as well as resolving customer complaints and maintaining a customer-centric mindset across the organization.
Hiring Manager Title
Chief Executive Officer
Travel Percent
Less than 10%
Functions
Sales/Revenue
Account Management/Optimization
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Email Alert for Vice President of Customer Success jobs in Boston, MA, United States
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