Manager, Strategy & Operations - Drive New Verticals

Seattle, WA, United States

About The Team

DoorDash is revolutionizing the delivery experience for merchants and customers by offering the next generation of fulfillment services. We’re looking for someone to join the Drive New Verticals team to rapidly scale our next big bet.

About The Role

The Manager, Drive Strategy and Operations will build the roadmap for our business’s aggressive growth goals. You will call the shots on how to grow volume with our Merchant partnerships and will be responsible for building playbooks, improving existing processes, and implementing our growth strategies. You will work with product, engineering, operations, business development, and other teams to make your vision a reality. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve Drive’s strategic goals.

You will report to the Senior Manager, Drive New Verticals S&O (Growth).

You’re Excited About This Opportunity Because You Will…

Strategize: Develop the strategy to grow a high-potential offering within a high-growth business, with a focus on Merchant

Build: Build hands-on the processes, tools, and connections to achieve that growth.

Operate: Get to the lowest level of detail. You’ll have a deep understanding of how our business operates, and use that to scale.

Collaborate: You value partnerships, and will excel at working both directly with our Merchants and across Business Development, Operations, Product, Engineering, and more to ensure our Mxs are successful and grow with us.

Lead: Lead high visibility, cross-functional projects that address Drive’s most unique and challenging questions

Analyze: You are adept at analyzing complex data sets paired with partner team feedback to provide insights and recommendations to our leadership.

We’re Excited About You Because…

You have 6+ years of experience, ideally with experience in strategy, operations, or partnership management at a tech, retail/ecom, or logistics company

You imagine, develop, and execute on workstreams from start to completion with little oversight

You have a talent for summarizing complex problems, and can translate high-level goals into actionable plans

You are resourceful and can engage other teams and resources to independently figure out answers to nebulous questions

You oscillate easily from strategic considerations to tactical execution

Are a self-starter who is energized by a difficult problem

You display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle

You maintain a careful balance between attention to detail and swift execution

You operate comfortably in ambiguous environments while maintaining a strong bias for action

You communicate precisely dependent on audience and level of detail necessary to share

Experience in a complex or high-growth environment required

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.

Please see the independent bias audit report covering our use of Covey here.

California Pay Range:

$136,000—$214,800 USD

New York Pay Range:

$143,200—$214,800 USD

Washington Pay Range:

$136,000—$204,200 USD

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