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Urology of Indiana
Greenwood, IN, United States
About the Role The Patient Access Representative will be responsible for checking patients in and out and providing exemplary customer service. The position will support U.S Urology Partners by providing clerical support to all areas of the office. What You'll Be Doing Exceed daily expectations and goals, with minimal error, while maintaining co
Job Source: Urology of IndianaFranciscan Health Crown Point
Mooresville, IN, United States
Franciscan Health Mooresville Campus 1201 Hadley Road Mooresville, Indiana 46158 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our
Job Source: Franciscan Health Crown PointUrology of Indiana
Indianapolis, IN, United States
About the Role The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable. The Patient Access Representative is to be cross-trained in all aspects of reception to supply sufficient co
Job Source: Urology of IndianaOrthoIndy Hospital Northwest
Indianapolis, IN, United States
Facility: OrthoIndy Hospital - North (Main, Fishers, Carmel, Westfield) Department: OIH Admissions Shift Details: Monday-Friday, Varied hours, Float Great people are the backbone to great care and patient satisfaction. In return, we'll have your back-offering our employees a supportive team environment, great benefits, a true work/life balance, an
Job Source: OrthoIndy Hospital NorthwestCummins Behavioral Health Systems
Avon, IN, United States
Access Representative Hendricks Outpatient Avon, IN, USA 15.00 Hourly Full Time Major medical, vision, dental, prescription drug, short & long term disability, flexible savings account, healthcare savings account. Email Me This Job Cummins Behavioral Health Systems, Inc. is seeking a experienced office professional for a rewarding career as
Job Source: Cummins Behavioral Health SystemsCummins Behavioral Health Systems
Indianapolis, IN, United States
Access Representative Marion Outpatient Indianapolis, IN, USA 15.00 Hourly Full Time Major medical, vision, dental, prescription drug, short & long term disability, flexible savings account, healthcare savings account. Email Me This Job Cummins Behavioral Health Systems, Inc. is seeking a experienced office professional for a rewarding care
Job Source: Cummins Behavioral Health SystemsRaphael Health Center Inc
Indianapolis
Job Description Job Description Description: Job Title: Patient Access Supervisor Job Type: Full-time Location: Raphael Health Center We are seeking a highly motivated and experienced Patient Access Supervisor to join our team. The Patient Access Supervisor will be responsible for overseeing the daily operations of the financial, clerical, and
Job Source: Raphael Health Center IncFranciscan Health
Indianapolis, IN, United States
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 WHAT WE NEED Multiple Shifts Available!!!! Full-time and part-time. Evenings and Night shifts available. Every other weekend and every other holiday required. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is
Job Source: Franciscan HealthGreenwood, IN, United States
Patient Access Representative Float
Facility : Floats to multiple
Department : Clinic Services
Shift Details : Mon-Fri 730a-530p Float
Great people are the backbone to great care and patient satisfaction. In return, we'll have your back-offering our employees a supportive team environment, great benefits, a true work/life balance, and the opportunity to positively impact the quality of life for our patients. Join TEAM OI.
General Statement of Duties
The Patient Access Representative Float will perform all registration, check-in, test scheduling, and check-out duties for OrthoIndy and Urgent Care Clinic visits. This position schedules patient return visits, tests, injections, and other patient needs at the appropriate facility. The Patient Access Representative Float coordinates services among the patients, physician offices, insurance carriers, and service departments. This position ensures insurance entry, verification, network benefits and eligibility, physician referral and clinical documentation are complete and accurate. In addition, this float role will need a strong skill set to float to OI locations for coverage in need. Must be motivated and possess positive energy to build relationships in multiple locations. This float role will also be a superuser in system applications for EHR. The float will be responsible for training new hires as the primary preceptor for training.
Essential Duties:
Travel: The patient access representative float position requires the representative to travel to all locations for work as needed between 7:30am - 5:00pm. This requires flexibility due to changing coverage needs. Position may require limited Saturday and Sunday coverage.
Preceptor/Application super user- Obtain a deep understanding of the EMR/EHR system and best practices for workflows. Provide onsite support to team members as needed. Train new users across the front desk within OI on application processes, help them meet the essential functions of the Patient Access Representative role, understand OrthoIndy policies and procedures and meet personal and practice objectives. Serve as a resource by guiding new and current team members to appropriate resource materials.
Patient Registration: Completes patient registration collection and reviews demographic information, insurance, identification, meaningful use, employment, primary care provider, referral source, health history, and consent to treat. Notifies patient of Notice of Privacy Practices, Patient Rights and Responsibilities, In or Out of Network Benefits, and Financial Liability
Check-in: Responsible for checking in patients for OrthoIndy and Urgent Care Clinic appointments or walk-ins. Reviews schedules in advance to anticipate patient needs prior to arriving for appointments. Calls for referrals as needed. Checks Medicaid eligibility for all self-pay or Medicaid patients prior to and day of appointment. Runs schedules and reports for the next business day. Checks for add-ons, schedule accuracy and completeness, incomplete registration, or documentation, etc.ts.
Check-out: Checks out patients in EHR and makes sure patient status is complete. Schedules patients for follow-up visits, translation services, physical therapy and test procedures as needed. Collects payments for copays, records, outstanding balances, cash pay visits, and OrthoBiologics. Reconciles cash box, credit card batches, and cash and check payments at close of business. Makes daily bank deposits as required by clinic location or at department leadership request.
Test Scheduling: Schedules and communicates time, date, and location of OrthoIndy tests, requirements prior to test procedures, and completes medical questionnaire with patient to ensure patient safety. Annotates test information and collects stent and implant information for MRIs. Schedules follow-up appointments. Acts as a liaison between Radiology Department and patient. Ensures patients scheduled at outside facilities are moved to appropriate worklist or queue for contact, precertification, and scheduling. Manages STAT and urgent test orders. Understand and follow insurance authorization guidelines when scheduling tests.
Customer Service: Greets and escorts all patients and visitors in accordance with OrthoIndy guidelines. Participates in service recovery. Understands and educates patients on facilitation of care. Uses de-escalation techniques and conflict resolution skills. Fields patient complaints. Utilizes incident reporting system for patient incidents. Communicates with other clinic staff and physicians regularly. Conveys wait times and delays to patients. Answers internal calls and external transfers at workstations. Answers Urgent Care phone calls as needed.
Requirements:
High School Diploma/GED required Specialty Training Beyond High School preferred
2-4years of patient registration experience required
OrthoIndy is an Equal Opportunity Employer
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Email Alert for Patient Access Representative Float jobs in Greenwood, IN, United States
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Please refresh the page and try again.
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