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GXA
Richardson, TX, United States
The Senior Systems Administrator is responsible for 3 major areas of IT Service Delivery. The first area is the support and administration of servers, Microsoft 365, Azure, virtual environments, storage, security and Backup Disaster Recovery (BDR) infrastructure both in-premise and cloud-based solutions. The second is handling of escalations and
Job Source: GXAHexaQuEST Global, Inc.
Richardson, TX, United States
Must-Haves: Experience Working for an MSP (5+ years) Strong Microsoft Azure experience (5-7+ years) Strong Microsoft 365, Teams, SharePoint experience (5-7+ years) Strong Microsoft server and domain experience (5-7+ years) Nice-To-Haves: IT Certifications - Microsoft Azure, 365, Security. IT Certifications - Cisco CCNA, CCNP, or ISC2 SSCP, CI
Job Source: HexaQuEST Global, Inc.Insight Global
Plano
Job Description A client of Insight Global is adding a Tier 3 Support Engineer to their team. In this position you will act as a liaison between technical support and engineering teams. You will work with QA teams to improve the automated testing and ensure no further issues occur. We are a company committed to creating diverse and inclusive enviro
Job Source: Insight GlobalSamsung Electronics
Plano, TX, United States
Position Summary If you have ambitions to be a part of a Best in Class organization, Samsung’s Wireless Networks team is the place to be! The role of the Wireless Networks Team is to support our carrier customers through an innovative technology roadmap. The dynamic culture at Samsung offers both great challenges and great rewards. If you want to w
Job Source: Samsung ElectronicsComcast
Plano, TX, United States
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider t
Job Source: ComcastDiverse Lynx
Dallas, TX, United States
Role: System Administrator/Network Administrator Location: Dallas, TX (onsite) Duration: Contract JD: Role Description: Cisco Routing and Switching, Aruba, Fortinet SDWAN Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants wi
Job Source: Diverse LynxDiverse Lynx
Plano, TX, United States
Position: System Administrator Location: Plano, TX Type: Contract JOB DESCRIPTION Skill: IBM Websphere MQ Series Windows, Z /OS, Linux Installation, configuration, and troubleshooting of IBM MQ and related middleware. Ensuring high availability and reliability of the MQ services. Providing technical support and input into the design of MQ-relat
Job Source: Diverse LynxConsultNet
Lewisville, TX, United States
Title : IT System Admin Contract : 6-12 months (with extension/conversion possibility) Pay : $30-35/hr 100% Remote (EST) We're still using Proton (outside IT company) and their helpdesk is constantly coming to me for information/help so I want this person to help with bridging the gap, putting instructions together, assisting with technical issues
Job Source: ConsultNetRichardson
Job Description Job Description The Senior Systems Administrator is responsible for 3 major areas of IT Service Delivery.
The first area is the support and administration of servers, Microsoft 365, Azure, virtual environments, storage, security and Backup Disaster Recovery (BDR) infrastructure both in-premise and cloud-based solutions.
The second is handling of escalations and advanced support of service requests, beyond the abilities of the higher tier Service Desk Technicians.
The third is assisting the project and technical alignment teams with implementation of servers, Microsoft 365, Azure storage, and BDR infrastructure projects both in-premise and cloud-based solutions.
RESULTS OF THE POSITION & KEY ACCOUNTABILITIES
Resolving service tickets on quickly and permanently
Customer Satisfaction: Keeping clients happy.
Documentation: developing & updating documentation of systems supported
Leadership – taking responsibility to mentor and develop junior members.
Requirements
MUSTS (TRAITS)
Possess and demonstrate a genuine desire to provide excellent customer service to clients.
Demonstrate the ability to prioritize and focus on the task at hand.
Demonstrate the ability to follow through on projects promptly.
Establish the ability to take initiative independent of direct supervision.
Ability to work in a team, communicate effectively and manage confrontations/conflicts.
Self-motivated with the ability to work in a fast-moving environment.
Experience working for an Managed Service Provider 8+ years of experience in a similar role, preferably in a msp
Strong knowledge and experience with server administration, network infrastructure, and cloud technologies (Azure, AWS, etc.)
Proficiency in troubleshooting complex technical issues and providing solutions
Experience in handling escalations and working effectively under pressure
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in a team environment
Relevant certifications such as Microsoft MCSE, Cisco CCNA, or AWS Certified SysOps Administrator are a plus
Reliable transporation to visit clients on-site
MUSTS (TECHNICAL)
Strong Microsoft Azure experience.
Strong Microsoft 365, Teams, SharePoint experience.
Strong Microsoft server and domain experience.
Networking experience.
Diagnostic skills of technical issues.
Service awareness of all organization’s key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Typing skills to ensure quick and accurate entry of service request details.
WANTS
Relevant and current professional IT Certifications, such as:
Microsoft Azure, 365, Security.
Cisco CCNA, CCNP.
ISC2 SSCP, CISSP.
Benefits
Benefits Available
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Auxiliary Benefit Offerings (Legal Shield/Aflac)
Email Alert for Sr. Systems Admin (Tier 3) jobs in Richardson
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